• Handle day-to-day reconciliation, ensuring adherence to defined service levels and operational performance indicators.
• Maintain end-to-end ownership of reconciliation, reporting and escalating of the breaks occurred in daily, weekly, and monthly reports.
• Prepare and deliver operational and management reports (manual and semi-automated) for various products such as FED, Liquidity, and USD Clearing.
• Develop strong subject matter expertise across existing and new products, business processes, and application flows to support effective change and issue management.
• Execute and maintain strong operational controls in alignment with company policies, regulatory requirements, and internal governance standards.
• Proactively identify breaks, risks, and process gaps, ensuring timely escalation and resolution to minimize operational and financial risk.
• Collaborate closely with break owners and other internal teams to support smooth operations and continuous process improvement
  
  

• Minimum 3 years of experience in Payments, Cash Operations, or Treasury Operations, with hands-on exposure to operational processes, controls, and problem-solving.
• Graduate or master’s degree in a relevant discipline.
• Strong understanding of global payment processes, accounting flows, and money movement.
• Knowledge and practical experience with SWIFT messaging and payment processing.
• Strong working knowledge of various aspects of cash operations.
• Role requires support for WHEM/APAC regions, with occasional off-hours work via remote access and mobile connectivity.
• Candidate must be open to rotational shifts, including weekend working, while maintaining a 5-day work week.
• Strong analytical, communication, and stakeholder management skills

• Proficiency in PC applications, including Excel, PowerPoint, and Word (advanced skills preferred).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.