Securities Services Operations Depositary Services Analyst
JPMorganChase
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary
As a Securities Services Operations Analyst, you will play a key role in supporting J.P. Morgan’s Depositary Services across EMEA. You will be responsible for overseeing daily activities, ensuring accurate and timely processing of deliverables, and maintaining high standards of control and compliance. This role requires strong attention to detail, effective workflow management, and the ability to adapt to evolving regulatory and client requirements.
Job Responsibilities
- Ensure accurate and timely processing of all deliverables on Depositary Records, in accordance with procedures, policies, and checklists.
- Escalate unclear instructions or issues promptly to the appropriate party for clarification.
- Adhere to internal procedures and controls, ensuring the four-eyes principle is applied at all times.
- Investigate and respond to internal queries in a timely and accurate manner.
- Demonstrate thorough awareness and knowledge of financial markets.
- Actively participate in the creation and maintenance of procedures and process improvements.
- Contribute to the timely and accurate compilation of departmental KPIs.
- Support managers by engaging in internal projects and testing as required.
- Facilitate completion of regular and ad-hoc client, investor, and regulatory reporting requirements.
- Liaise with the OCM (internal control) team on issues requiring review.
Required Qualifications, Capabilities, and Skills
- Minimum 6 years’ experience in the financial services industry, with at least 3 years in reconciliation, fund accounting, financial reporting, or financial statement audit.
- Experience preparing and/or reviewing financial statements/transactions and knowledge of transaction life cycle for hedge/mutual funds.
- Hands-on experience with daily BAU controls (reconciliations, exception handling, query resolution) in a deadline-driven environment.
- Proficient in maker-checker/four-eyes controls; diligent in maintaining control evidence and audit trails.
- Capable of identifying control gaps, raising issues, documenting actions, and following through to closure.
- Effective communication skills within the team and across upstream/downstream teams.
- Strong interpersonal skills and ability to collaborate within a team.
- Advanced Excel skills (lookups, pivots, basic formulas).
Preferred Qualifications, Capabilities, and Skills
- Familiarity with BI/reporting tools.
- Experience as a Subject Matter Expert and process coach.
- Experience contributing to SOP/controls documentation and process standardization.
- Clear written and verbal communication; able to summarize complex findings for stakeholders.
- Team-oriented, with a client-centric approach and ability to collaborate across functions and locations.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join the operations team that is driving the success of both the client and JPMorganChase in the Fund Services organization.