Human Resources Global Operations Analyst (Contract role)
JPMorganChase
Are you ready to make a difference in a dynamic, global organization? This is your opportunity to contribute to a high-performing HR team, supporting employees throughout their journey and driving process improvements. You’ll collaborate with colleagues across regions, gain exposure to diverse Human Resources (HR) projects, and help shape the employee experience. If you thrive in a fast-paced environment and enjoy working with people, we want to hear from you.
As an HR Global Operations Analyst in our HR Operations team, you provide essential administrative support across the employee lifecycle and play a key role in HR-related projects. You work closely with HR colleagues and cross-functional teams to deliver efficient, accurate, and confidential HR services. Your attention to detail and proactive approach help us maintain high standards and exceed expectations for our employees.
Job Responsibilities
- Provide administrative support for HR projects, including process improvements, policy updates, and system implementations
- Assist with issuing employment-related certificates and documents
- Support invoice processing and other administrative tasks
- Assist with payroll-related activities
- Provide support for employee benefits, including leave management, group insurance, retirement pension, and related matters
- Monitor and follow up on employee HR queries in relevant systems
- Support reporting and management of employee right to work
- Handle ad hoc requests and general administrative duties as assigned
- Ensure compliance with company policies, procedures, and local labor laws
- Collaborate with HR colleagues and cross-functional teams to deliver seamless HR services
- Perform other HR administrative tasks as required
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 1 year of experience in HR administration or operations,
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Good verbal and written communication skills in English
- Ability to organize and prioritize workload, manage multiple priorities in parallel, and meet deadlines
- Demonstrated ability to handle confidential information with discretion
Preferred Qualifications, Capabilities, and Skills
- Strong attention to detail and accuracy
- Effective communication and interpersonal skills
- Proactive, adaptable, and able to work independently or as part of a team
- Problem-solving mindset and willingness to learn
- Experience supporting HR projects or process improvements
- Exposure to HR systems or data analysis
- Previous experience in a multinational environment, global or regional HR team
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Support global HR operations, drive process improvements, and deliver efficient, confidential services in a dynamic team.