Client Ops Analyst
JPMorganChase
Join a high-impact team at the forefront of global compliance, responsible for screening 200 million clients and entities daily.
Play a vital role in safeguarding the firm by ensuring adherence to international sanctions, regulatory requirements, and risk controls.
Job Summary
As a Client Screening Analyst within the Client List Screening group, you play a pivotal role in supporting the firm’s compliance mission. You will review customer demographic information, analyze alerts, and make informed decisions in accordance with established guidelines and policies. Your work ensures the integrity of the firm’s operations and supports global regulatory standards.
Job Responsibilities
- Conduct searches across specialized internal and external applications to gather data and record evidence, identifying anomalies such as political affiliations, negative media, and sanction hits.
- Analyze and investigate alerts generated by screening tools using standard policies and procedures.
- Work through daily alerts to determine matches to clients and escalate reviews to Level 2 teams as needed.
- Evaluate potential hits in the Level 2 queue, validate information, and make well-grounded decisions based on guidelines and policies.
- Connect with Lines of Business or escalate to Level 3 when material hits are identified.
- Substantiate opinions and dispositions with thorough documentation.
- Strive to achieve individual and team throughput and quality targets while promoting a strong controls mindset.
Required Qualifications, Skills and Capabilities
- Minimum 5 years of experience in the Financial Services industry, with a track record in Compliance, KYC, or Screening.
- Strong verbal and written communication skills, with the ability to interact effectively within teams and across departments.
- Demonstrated analytical ability and critical thinking skills to accurately identify issues and offer solutions.
- Bachelor’s degree in finance or related discipline, with proficiency in MS Office.
Preferred Qualifications, Skills and Capabilities
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Flexibility to work in any shift and on weekends as per business needs.
- Willingness to accept new assignments and adapt to a rapidly changing environment.
- Experience in identifying opportunities for process improvement and driving operational innovation.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Support compliance by reviewing client data, analyzing alerts, and making decisions to uphold global regulatory standards.