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Data Analytics and Transformation- Senior Associate

JPMorganChase

Data Science

Columbus, OH, USA · Plano, TX, USA · Newark, DE, USA

Posted on Feb 3, 2026

Join our Incentive Compensation team today!

As a Data Analytics and Transformation Associate within the Incentive Compensation team, you will support data-driven decision-making, improve operational efficiency, and help transform processes through analytics, KPI planning, and automation. You will identify root causes of operational issues, develop solutions, and contribute to a culture of continuous improvement.

Job responsibilities:

Collaborate in planning and developing KPI metrics aligned with organizational goals.
Conduct in-depth data analysis to uncover operational issues and identify root causes.
Streamline daily activities by assessing and improving current processes.
Analyze manual processes to identify inefficiencies and automation opportunities.
Develop process maps and flowcharts to document workflows.
Work with cross-functional teams to implement data-driven improvements.
Develop and execute change management plans, including communication and training.
Map user interfaces for seamless integration with automated solutions.
Identify and implement continuous improvement opportunities.
Utilize ServiceNow to identify root causes of inquiries and enhance customer experience.
Integrate data from legacy systems and multiple flat files for comprehensive analysis and reporting.

Required qualifications, capabilities, and skills:

5+ years of experience in data analytics and transformation with strong data-driven decision-making skills.
At least 2 years in project management and operations, supporting automation projects and process improvements.
Skilled in managing and analyzing large volumes of granular data.
Expertise in Excel and PowerPoint for actionable insights and presentations.
Proficiency with automation tools (UiPath, Automation Anywhere, Pega, Alteryx).
Experience with business process modeling tools (Visio, Lucidchart, Signavio).
Ability to develop and maintain automation scripts or workflows using Python.

Preferred qualifications, capabilities, and skills:

Team player with the ability to meet tight deadlines.
Strong influencing, problem-solving, and communication skills.
Experience integrating LLMs for document processing, data extraction, and conversational interfaces.
Experience with ServiceNow to streamline inquiries and enhance efficiency.
Strong storytelling skills with analytics; able to communicate insights effectively.
Experience with Tableau for data visualization.
Bachelor’s degree in Information Technology, Business, or a related field.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Drive operational transformation through data insights, KPI planning, and automation to enhance performance and efficiency.

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Data Analytics and Transformation- Senior Associate