Product Solutions Director - Healthcare Payments - Executive Director
JPMorganChase
Join the Healthcare Payments team! As a key member of the leadership team, you will drive new business development and manage end-to-end client relationship experiences.
Unlock your potential as a leader in product solutions, where you will guide sales advisory, optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.
As a Product Solutions Director in Healthcare Payments, you are an expert in a cluster of products and the sales cycle. As a leader on the team, you leverage your advanced capabilities to craft complex solutions, partner with Sales to identify and capture market opportunities, and create new ways for teams to continuously deliver value to customers.
Job responsibilities
- Leads a team of Product Solutions Specialists and Relationship Managers to achieve business growth goals
- Advises the Product Solutions teams on solutioning and adopting new and existing client-facing products and capabilities while crafting complex solutions and assessing risk to enhance the customer experience
- Leverages extensive knowledge of a cluster of products and capabilities to manage the strategic development of end-to-end product solution strategies and processes
- Partners with Sales to advise on strategic pricing for deals, contributes to the development of sales training and collateral, and oversees Request for Proposal (RFP) responses
- Manages the collection of client feedback and oversees the delivery of feedback to Product teams
Required qualifications, capabilities, and skills
- 8+ year of leadership experience with proven ability to lead high performing teams
- 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products
- Strong understanding of healthcare payments
- Extensive experience facilitating sales cycle activities and developing and optimizing strategies and processes for both new and existing clients
- Demonstrable experience structuring and handling complex solutions for business problems to meet clients’ needs
- Ability to communicate and present to large groups
- Demonstrated sales coaching abilities including successful sales and marketing skills
- Ability to build strong stakeholder relationships internally and externally to support organizational goals.
Preferred qualifications, capabilities, and skills
- Bachelor’s degree; advanced degree preferred
- Superior analytical and quantitative skills
- Exceptional verbal and written communication skills
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Lead product solutions, guide sales advisory, and optimize complex problem-solving to enhance the customer experience