The Consumer & Community Banking (CCB) Communications team is seeking a Multimedia Communications Senior Associate with a passion for visual storytelling and strategic communications. This line of business aims to lead awareness, engagement, and advocacy for the firm’s small business impact among policymakers, business owners, media, and communities nationwide.

As a Multimedia Communications Senior Associate within the Consumer & Community Banking Multimedia Center of Excellence, with a special focus on Business Banking. This role will conceptualize, produce, and deliver video, animation, and motion graphics across internal and external channels—including web, social media, in-person events, and digital signage. In addition, you will lead the full production lifecycle (creative development, scripting, storyboarding, direction, production and post-production), translating complex messages into compelling visual stories, upholding brand standards and accessibility requirements, optimizing content for platform-native performance, and managing timelines and deliverables in a fast-paced environment. The ideal candidate brings strong verbal and visual communication skills, meticulous attention to detail, and a passion for strategic storytelling that informs, engages, and inspires target audiences.

Job responsibilities

• Produce, plan, film, and edit original video content for internal and external platforms
• Own projects start to finish, identify topical content ideas, and develop and execute distribution strategies
• Engage senior business and client stakeholders to align objectives and manage expectations
• Lead the content approval process (sign-offs, contracts, releases) to mitigate risk and ensure compliance
• Maintain video archives and legal/compliance documents; retain proof of ADA compliance (transcripts, closed captioning, etc.)
• Manage local vendor relationships and coordinate agency projects to meet quality and brand standards
• Assist with podcast production, including editorial, audio production, and distribution
• Consult with teams across the Consumer & Community Banking to provide guidance on videos for conferences, recruiting, senior leader meetings, etc.

Required qualifications, capabilities, and skills:

• 5 plus years of experience creating compelling video content in a similar role (news, television, agency, corporate environment)
• Strong production skills: DSLR videography, audio recording and knowledge of various lighting techniques
• Proficiency with Adobe Creative Suite including Premiere Pro, After Effects, Audition required
• Proven track record managing the video production process through the development/ideation, pre-production, production, post-production, and promotion/distribution phases
• Experience developing visual content for various social platforms
• Ability to manage multiple priorities and deadlines in a fast-paced, collaborative and cross-functional environment
• Strong understanding of video formats and best practices for web & digital application
• Knowledge of copyright clearance, trademark, intellectual property licensing and fair use
• Strong design aesthetic in composition, typography, and color usage
• Very strong interpersonal, relationship-building and collaboration skills
• Self-motivated, comfortable working on tight deadlines and able to respond well to changing priorities

Preferred qualifications, capabilities, and skills:

• Still photography expertise
• Bachelor's degree in Media Communications or similar discipline required; technology or financial services experiences
• Animate, Character Animator, Illustrator, Photoshop

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Seeking a Senior Associate Video Producer/Editor to lead high-impact storytelling for JPMorganChase's small business strategy.