Client Service Analyst
JPMorganChase
JOB DESCRIPTION
As a Data Operations Analyst on the Limits Team, you perform foundational data analysis to spot patterns, raise new questions, and shape practical solutions. You collect, validate, and use data, translate requirements into clear outputs, and help build and improve metrics, reports, and dashboards. Your work enables Operations Management to deliver on strategic goals while keeping compliance with controls, policies, and procedures front and center.
Job responsibilities:
• Set trading limits for futures, options, currencies, precious metals, and over-the-counter products.
• Onboard users and traders on the relevant exchanges.
• Create and configure trading accounts across different exchanges.
• Maintain systems and monitor limits on internal and external platforms.
• Configure new trading setups for new or existing relationships between clients and executive brokers.
• Collect, organize, and prepare information for analysis and reporting.
• Analyze data to identify issues and support practical, data-backed solutions.
• Use Intelligent Automation tools such as Alteryx, UiPath, and Tableau.
• Contribute to projects and initiatives, and share best practices and lessons learned.
• Assess urgency and prioritize requests effectively.
Required qualifications, capabilities, and skills:
• Bachelor’s degree.
• Advanced English, spoken and written.
• 1+ years of experience using data to solve problems (or equivalent experience).
• Ability to work under pressure and meet tight deadlines when needed.
• Proactive mindset and a desire to learn and grow professionally.
• Intermediate skills with the Microsoft Office suite.
• Availability to work from 11 am to 8 pm.
• Demonstrated ability to gather and analyze complex data and draw accurate conclusions.
• Knowledge of at least one data technology tool and the basics of relational database systems.
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work. Your wellbeing is very important to us. Below you’ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
• Generous vacation, exam, and parental leave.
• Support for parents, including a Family Network for parents and caregivers, an on-site lactation room, and paid day care for children up to 6 years old.
• Medical coverage for you and your family, including domestic partners.
• Employee Assistance Program offering personal and confidential advice on psychological, financial, and legal matters.
• Language classes, mentorship programs, and customized training.
• Employee discount platform in Buenos Aires.
• Many others that will be presented to you if you join the team.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Manage limits ops: set/monitor across futures, options, FX, metals & OTC; onboard users & accounts; maintain systems; analyze & report.