Analytics Solutions Manager
JPMorganChase
Are you passionate about turning data into decisive action that improves how employees experience work? Join our team as a Analytics Solutions Manager and play a key role in delivering impactful, data-driven insights for a global organization. You’ll contribute to the build out of self-service analytics solutions, and work with the latest cloud technologies. If you’re passionate about solving business challenges, driving continuous improvement, and making a real impact through data, this is the perfect opportunity to broaden your expertise and contribute to meaningful projects.
As an Analytics Solutions Manager for Employee Experience (EX) team, you’ll design, deliver, and scale analytics solutions that inform the product roadmap and measure product success. You’ll transform complex EX data into clear strategies that elevate performance and efficiency, collaborating across HR, IT, Product, UX, and Engineering to build innovative, scalable solutions that shape the future of EX.
Job Responsibilities :
- Develop and operationalize product success metrics, translating data into clear, actionable insights for product owners and business leaders.
- Conduct deep-dive analyses to uncover trends, identify opportunities, and address challenges within internal products and processes.
- Create and manage sophisticated, data-driven dashboards and presentations to be leveraged by stakeholders and other key partners, including senior management
- Integrate and harmonize data from multiple sources to support robust analytics and reporting.
- Streamline and automate data workflows to improve accuracy, efficiency, and scalability of analytics solutions.
- Ensure data accuracy, integrity, and confidentiality in all analytics and reporting activities.
- Proactively identify areas for innovation, resolve friction points, and share best practices across teams.
- Present complex analyses and recommendations to stakeholders in a clear, compelling, and actionable manner.
Required qualifications, capabilities and skills:
- Bachelor’s degree in Business Analytics, Data Science, Information Systems, Statistics, or a related field
- 7+ years of progressive experience in digital analytics, business intelligence, or advanced analytics within a product-focused environment.
- Hands-on experience with Tableau, Qlik, Sigma Computing, Alteryx, Databricks, and Adobe Analytics.
- Strong understanding of modern data stack architectures and web/mobile product development.
- Advanced project management skills, with experience in agile methodologies and product lifecycle management.
- Proven ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences.
- Exceptional analytical, problem-solving, and critical thinking abilities with attention to detail.
- Excellent written and verbal communication skills, with a customer-centric and collaborative approach.
- Knowledge of data privacy, confidentiality, security, and compliance requirements.
Preferred qualifications, capabilities and skills:
- Master’s degree preferred.
- Experience integrating and harmonizing large, complex, and external data sources to generate deeper business insights.
- Mastery of Tableau, Sigma Computing, Alteryx, Databricks, and other modern analytics platforms, including building scalable, automated solutions.
- Proven track record of automating manual processes, optimizing data pipelines, and improving analytics efficiency and accuracy.
- Ability to translate complex data findings into actionable business recommendations that support EX objectives.
- Ability to prioritize and manage time efficiently with a control-oriented mindset – must handle sensitive content with confidentiality and sensitivity
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Join our team as an Analytics Solutions Manager and play a key role in delivering impactful, data-driven insights for a global team