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Global Screening Operations - Payments Lifecycle Analyst

JPMorganChase

JPMorganChase

IT, Operations
Singapore
Posted on Feb 25, 2026

Help safeguard the financial system at global scale. Join a team that screens more than 9 million transactions and 380 million customer records each day to prevent financial crime. You will master advanced screening tools, deepen your risk and analytics skills, and collaborate across regions. We invest in your growth with training, mentorship, and clear paths to senior and specialist roles. Your impact will be immediate, protecting clients, communities, and the integrity of payments worldwide.

As an Analyst in Global Screening Operations within payments operations, you ensure client and transaction activity complies with global and local regulations. You act as a first line of defense for the bank by reviewing screening alerts and validating potential sanctions and politically exposed person matches. You partner with compliance and cross‑functional teams to uphold quality standards, resolve complex cases, and reduce risk. You identify process gaps and support technology upgrades that improve speed, accuracy, and client outcomes.

You will work across client and transaction screening, escalations, and production support. Day to day, you investigate alerts end to end, document decisions with clear evidence, and deliver metrics and reporting that drive accountability. This is a fast‑paced, risk‑intensive environment that rewards judgment, diligence, and attention to detail.

Job responsibilities:

  • Review and investigate transaction and client alerts using screening platforms and research tools
  • Apply sanctions and anti-money laundering (AML) requirements, including Office of Foreign Assets Control (OFAC) and other sanctions regimes
  • Collaborate with global partners to resolve complex cases, share best practices, and ensure consistent standards
  • Manage shared mailboxes, perform alerts screening, and conduct inquiries to close information gaps
  • Maintain high quality productivity while meeting Service Level Agreements and performance targets
  • Stay current with policy, control, and procedure changes and apply them in daily work

Required qualifications, capabilities, and skills

  • Bachelor’s Degree
  • Ability to read and write Japanese at Japanese Language Proficiency Test N3 level or higher, as this role needs to interface with Japan transactions and work with Japanese clients
  • Ability to work independently and meet deadlines in a regulatory environment
  • Demonstrated commitment to quality in a risk‑intensive setting and strict confidentiality
  • Strong analytical and problem‑solving skills with sound, timely decision‑making
  • Proven ability to prioritize multiple tasks and adapt to change
  • Familiarity with Service Level Agreements and performance metrics such as Key Performance Indicators and Key Risk Indicators
  • Attention to detail and accuracy in documentation and evidence retention
  • Proficiency with Microsoft Excel, Word, and Outlook

Preferred qualifications, capabilities, and skills

  • Experience in high‑volume processing, risk operations, or screening work in a financial sector
  • Experience with payments screening or financial crime prevention
  • Knowledge of banking systems across lines of business

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join a team that screens more than 9 million transactions and 380 million customer records each day to prevent financial crime.