• Support and contribute to the EMEA transition migration from manual processes to an automated operating model.
• Complete EMEA transition training and conduct structured production‑parallel testing. Partner with stakeholders to document procedures, SLAs, and the communication model, including contact matrices.
• Monitor the Transition Management Dashboard daily to track upcoming transitions and ensure timely, accurate transaction processing. Oversee and execute end‑to‑end transitions for SMA and fund accounts, ensuring adherence to internal controls and applicable requirements.
• Coordinate with Operations, Technology, and Controls to drive smooth transitions with robust risk management. Collaborate cross‑functionally to resolve issues, share feedback, and align on common goals.
• Maintain comprehensive transition documentation, including checklists, approvals, and evidence of control adherence. Troubleshoot and resolve queries promptly, providing accurate responses within agreed SLAs and escalation procedures.
• Investigate, document, and resolve breaks promptly; analyze trends to identify root causes and implement preventive measures.
• Schedule regular touchpoints with onshore teams, Client Account Managers, Operations, and Technology to review BAU and transition status.
• Uphold maker–checker segregation by ensuring independent transaction review and approvals prior to processing.
• Manage transition restrictions based on CAM confirmation and ensure timely removal following approval. Execute STFP contingency bookings via CSV using jointly agreed Minimum Data Requirements when automated instruction channels are unavailable.
• Coordinate restatements and back‑dated transitions with Performance to obtain book‑reopening approvals.Create workflows for various process /project plans and business cases to define areas for creating efficiency across teams.
• Review of controls within Transition Management team to identify trends /themes. Perform root cause analysis of issues identified and provide tangible recommendations.

• Minimum 6 years of experience or equivalent expertise in performing transitions and reconciliation.
• Demonstrated proficiency in using various systems and tools for financial data reconciliation.
• Advanced skills in process improvement methodologies, with a track record of optimizing operations in a financial services environment.
• Experience in managing strategic projects in partnership with Product, Tech, and Change partners, with a focus on change management and stakeholder engagement.
• Proficiency in automation technologies and systems architecture, with a focus on implementing automation optimization and initiatives in a trading environment.
• Exposure to business intelligence tools (I.E. Tableau, Alteryx, UiPath); comfortable working with data.

• Prior custody/treasury operation services, markets operational experience.
• Understanding of SWIFT, Cross Border Payments, Foreign Exchange, Trade life cycle, Reconciliation rules and Global Custody.
• Self-starter, ability to learn quickly, Strong leadership skills with focus to mitigate risks and taking proactive approach to ensure “Best in Class” results.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.