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Program Director

JPMorganChase

JPMorganChase

Operations
Columbus, OH, USA · Plano, TX, USA · Wilmington, DE, USA
Posted on Feb 28, 2026

Join our dynamic team as a Program Director and lead transformative projects that shape the future of our industry. This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At JPMorgan Chase, you’ll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development.


As a Program Director within JPMorgan Chase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. Your role will involve leading complex, high-visibility programs, managing risks, and ensuring alignment of operations with our business strategy. You will leverage your advanced knowledge in project management and data analytics to monitor program progress, make informed decisions, and communicate effectively with senior management and stakeholders. Your expertise in cross-functional collaboration and conflict management will be crucial in fostering a productive work environment and resolving potential issues. As a leader, you will inspire your team, delegate tasks effectively, and promote a culture of continuous learning and improvement.


You will contribute to the development of new policies and ideas within your discipline, using your advanced knowledge and experience to drive innovation and enhance project management practices. Your ability to integrate artificial intelligence solutions and implement automation will streamline workflows and increase operational efficiency. You will mentor team members to support their professional growth and enhance project management capabilities. Your leadership will foster a culture of innovation, encouraging creative problem-solving and the adoption of new technologies. This role offers the opportunity to make a significant impact on organizational success and industry advancement.

Job responsibilities

  • Lead the transformation of strategic plans into high-impact programs and projects
  • Leverage expertise in project management and data analytics to deliver results across business units
  • Monitor and govern the progress of multiple strategic programs, ensuring alignment with business strategy
  • Manage risks and make necessary adjustments to deliver on program commitments
  • Communicate effectively with senior management and stakeholders, providing regular updates
  • Collaborate to resolve potential issues and conflicts
  • Foster a productive and inclusive work environment
  • Build a diverse team, delegate tasks effectively, and promote continuous learning and improvement
  • Contribute to the development of new policies and ideas within your discipline
  • Drive innovation and enhance project management practices
  • Mentor team members to support their professional growth

Required qualifications, capabilities, and skills
  • Proven ability to lead complex, strategic programs and projects in a large organization, preferably within the financial sector
  • 10+ years of relevant experience
  • Demonstrated expertise in transforming strategic plans into operational programs
  • Experience in risk management, stakeholder engagement, and change management
  • Proven ability in data analytics, including developing and interpreting models
  • Advanced proficiency in cross-functional collaboration
  • Track record of effectively working with individuals from different departments
  • Expertise in conflict management and facilitating win-win solutions
  • Strong leadership and team mentoring skills
  • Excellent communication and stakeholder management abilities
  • Ability to foster a culture of continuous learning and improvement

Preferred qualifications, capabilities, and skills
  • Integrate artificial intelligence solutions to enhance project outcomes
  • Implement automation to streamline project workflows
  • Foster a culture of innovation by encouraging creative problem-solving
  • Mentor team members to enhance project management capabilities
  • Experience with new technology adoption
  • Advanced degree in a relevant field
  • Experience in financial services or similar regulated environments

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans


Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Lead innovation and drive success as our Program Director, shaping strategic visions into impactful realities at our dynamic firm.