As a Launch Readiness Manager in Embedded Finance & Solutions, you are an integral part of the team whose work supports the successful release and adoption of products. Your work will enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful product launches in an expedient and organized way.

The Embedded Finance & Solutions Product organization is focused on providing our clients the ability to embed payments capabilities within their own ecosystems. Shape the future of launch readiness of solutions that enhance and optimize customer experiences. Lead end-to-end product readiness and launch processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

Job responsibilities

• Leads end-to-end product / launch readiness processes including end-to-end alignment of key stakeholders, ensuring the product meets all technical and functional requirements
• Leads standardization of product launches, quality assurance and testing management
• Manages market readiness documentation and training, product feedback integration, while escalating opportunities to improve efficiencies and functional coordination
• Develops and maintains a deep understanding of our products and services to effectively tailor collateral to specific markets
• Leads the completion of product and feature launch activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Communicates regulatory guidelines to Product Managers to ensure our products meet risk and compliance requirements and are delivered on time
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Performs market research to understand the local needs and requirements for product improvements
• Develops and maintains a deep understanding of our products and services to effectively tailor collateral to specific markets
• Communicates regulatory guidelines to Product Managers to ensure our products meet risk and compliance requirements and are delivered on time; Advises on the available standards, methods, tools, and applications relevant to the regulatory environment to ensure our products meet all necessary risk and compliance checks

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in Product, Technology, Project Management or Product Delivery or a relevant domain area
• Demonstrated ability to execute product readiness management and change readiness activities
• Strong understanding of risk management and controls, regional and local nuances, and governance requirements
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Strong knowledge of the product development life cycle, technical design, and data analytics
• Exceptional organizational skills and a meticulous attention to detail
• Exceptional ability to communicate complex ideas effectively, with excellent storytelling skills (both verbal and written), and the ability to influence stakeholders at all levels.
• Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred qualifications, capabilities, and skills

• Strong knowledge of payments, particularly within a bank or FinTech provider or from a client lens
• Proven track record of successfully launching and scaling new products in the market