Control Manager Vice President - Custody Operations
JPMorganChase
As a Global Operations Control Manager supporting Custody Operations, you will lead efforts to strengthen our control environment and mitigate operational risks by working closely with global partners to ensure effective risk governance. Your role is crucial in shaping a proactive risk culture, delivering exceptional client experiences, and driving strategic initiatives that enhance our operational control framework. You will be at the forefront of operational excellence, utilizing advanced data visualization tools to analyze trends and implement best-in-class governance practices. Collaborate with cross-functional teams to enhance operational control environment, streamline processes, and ensure our operations are efficient and resilient. Your expertise will be key in coordinating audit and regulatory reviews, fostering a culture of transparency and accountability.
Job responsibilities:
- Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.
- Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.
- Conduct targeted reviews, identify Failure Mode to enhance control measures.
- Ensure controls are effectively designed and implemented, fostering a proactive risk culture.
- Participate in end-to-end process walkthroughs and develop CORE documentation.
- Manage control meetings, including agenda setting, action tracking, and closure.
- Oversee the implementation of intelligent automation tools to improve client experiences.
- Develop comprehensive operations risk metrics and trigger-based escalation processes.
- Coordinate audit, compliance, and regulatory interactions, implementing lessons learned.
- Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.
- Bachelor's degree in any discipline.
- Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to twelve or more years of experience.
- Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.
- Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.
- Excellent written and verbal communication skills.
- Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency.
- Advanced digital literacy for the effective use of digital tools and technologies, coupled with solid Custody product knowledge to navigate the financial services landscape.
- Strong knowledge of Securities Trading /Custody operations preferred
- Excellent influence skills for engaging stakeholders and driving organizational change.
- Competence in quantitative reporting for data analysis and supporting informed decision-making.
- Strong project management skills and a commitment to operational excellence.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join our dynamic team in Operations Control Management (OCM) as a Control Manager, where you'll drive impactful change and innovation in the Custody Operations space. Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies. Elevate your career with opportunities for growth and collaboration in a dynamic team environment. Join us to make a significant impact on our operations and safeguard our firm's integrity.