Business Manager - Associate
JPMorganChase
Join our Commercial & Investment Bank (CIB) Finance & Business Management (F&BM) team, where you’ll help connect technology investments to business outcomes. You’ll partner with leaders across Technology, Finance, Strategy, and the Front Office to drive clarity, accountability, and value.
As a Technology Business Manager in the Commercial & Investment Bank Finance & Business Management (F&BM), you serve as a trusted partner to a pillar of the Technology organization. You’ll translate financials into insights, steward budgets and demand, and strengthen our control environment. Your work ensures the right investments are prioritized and delivered, and that senior leaders have clear, timely visibility into performance and risk.
Job Responsibilities
- Partner with Technology leaders to drive transparency, accountability, and disciplined financial management.
- Lead monthly business reviews covering financial results, risks, issues, and demand management.
- Track and report project roll‑offs, reinvestment, unfunded demand, infrastructure and vendor costs, productivity, forecasting, and business allocations.
- Support workforce and location strategy planning and execution.
- Use and promote standard financial reporting in partnership with Technology Finance leadership.
- Coordinate with Business and Technology stakeholders to deliver on technology delivery roadmaps.
- Prepare and communicate quarterly governance updates on key accomplishments, risks, and issues for senior leadership.
- Document and manage financial risks and opportunities; explain allocations and variances for Technology costs to Front Office businesses.
- Contribute to Business Controls forums and committees, highlighting technology risk, control initiatives, and production stability.
- Analyze current capabilities and identify gaps; streamline tools and processes to improve efficiency and outcomes.
- Prioritize needs and investments using relationship insights, competitive positioning, and industry research.
Required Qualifications, Capabilities, and Skills
- At least 1 year of experience in business management and/or strategy in financial services or a technology organization.
- Strong quantitative and analytical problem‑solving skills with excellent written and verbal communication.
- Demonstrated ability to synthesize complex information into clear executive‑level narratives and storytelling.
- Proven ability to manage multiple initiatives independently with appropriate communication and escalation.
- Stakeholder management skills and a team‑oriented approach in fast‑paced environments.
- High attention to detail, personal integrity, and professional maturity.
- Proficiency in Microsoft PowerPoint, Excel, and Word.
Preferred Qualifications, Capabilities, and Skills
- Experience supporting technology organizations within a large financial institution.
- Familiarity with technology financials, including cost allocations, forecasting, demand management, and vendor spend.
- Exposure to workforce planning and location strategy.
- Experience preparing materials for senior leadership and quarterly governance forums.
- Knowledge of technology risk and controls and production stability topics.
- Experience optimizing processes and toolsets across multiple stakeholders.
- Comfort using data visualization or reporting tools to standardize and scale insights.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Lead financial strategy for banking technology, collaborating with leaders to manage budgets, risks, and ensure project delivery.