Make your mark by shaping how we prioritize and deliver our book of work. Join a collaborative team focused on strategic alignment, data quality, and execution discipline. Bring your problem-solving skills to improve visibility, optimize capacity, and enable better decisions. Grow your career while driving outcomes that matter.

Job Summary
As a Business Product and Transformation Associate within Client Service and Onboarding, you oversee the portfolio of initiatives to maintain strategic alignment, quality, and execution. You manage inventory accuracy, conduct quality reviews, and prepare clear, insight-driven reports for senior stakeholders. You partner closely with portfolio leads and project managers to optimize capacity and anticipate risks. Your relationship management skills help align global and local stakeholders and sustain delivery momentum.

Job Responsibilities

• Oversee and maintain the portfolio inventory, ensuring initiatives align with strategy and priorities.

• Govern portfolio data quality; standardize documentation and reporting for accuracy and consistency.

• Plan capacity and assess workforce load to optimize resource allocation for current and future demands.

• Monitor early signals of risk and issues; drive timely remediation to protect delivery outcomes.

• Lead portfolio reporting sessions and provide senior leaders with clear, actionable insights.

• Drive independent and collaborative efforts that improve productivity and operational efficiency.

• Build and sustain strong partnerships with global and local stakeholders to align objectives and support delivery.

Required Qualifications, Capabilities, and Skills

• Minimum three years of experience in portfolio management, PMO, transformation, or product/operations oversight.

• Proven experience maintaining portfolio data integrity and producing executive-ready reporting.

• Demonstrated capacity planning and workload assessment skills for resource optimization.

• Ability to identify risks/issues early in the lifecycle and lead coordinated resolution.

• Strong written and verbal communication skills; confident presenting portfolio updates to senior stakeholders.

• Excellent relationship management and collaboration skills across cross-functional, global teams.

Preferred Qualifications, Capabilities, and Skills

• Experience with analytics and productivity tools such as Alteryx, Tableau, SharePoint, Excel, UiPath, and Pitch Pro+.

• Bachelor’s degree in Business, Finance, Information Technology, Engineering, or a related field.

• Experience supporting change management, including training material development and session facilitation.

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.