Prime Financial Services Onboarding - Associate
JPMorganChase
Ready to shape a best-in-class client experience within Prime Financial Services? Join a global team where your coordination, strategic thinking and ownership can help deliver a smooth client onboarding experience onto the Prime Brokerage platform. You’ll collaborate across front office and operations, deepen product expertise, and build project leadership skills. Bring your voice, curiosity, and drive—we’ll support your success.
As an Associate within the Asia Pacific Prime Middle Office Onboarding team, you will lead end-to-end client onboarding across the Prime Brokerage platform. You will partner directly with clients and internal stakeholders to plan, test, and deliver production-ready integrations across multiple products. You will own pre-go-live testing, coordinate signoffs, and ensure an accurate operational setup and a seamless transition. You will act as a subject matter expert on Prime products and provide clear, timely updates to senior stakeholders.
You will work with colleagues across New York, Houston, London, Hong Kong, Manila, Bangalore, and Buenos Aires as part of a 25+ person global team. We collaborate closely with product development, technology, product control, client service, sales, corporate actions, and transitions to deliver a unified client experience across cash, equity swaps, fixed income, stock loan, and global clearing (futures and options, over-the-counter clearing, and foreign exchange prime brokerage).
Job responsibilities
- Partner with clients, vendors, and front office to execute Prime Brokerage client onboarding
- Coordinate end-to-end testing and production setup; secure required signoffs prior to go-live
- Propose client integration solutions and guide clients through platform requirements
- Serve as a subject matter expert on Prime products for internal and external stakeholders
- Own pre-go-live testing across front office, product development, middle office, and technology
- Facilitate client change requests across Asia Pacific, Europe, the Middle East and Africa, and North America
- Track milestones, risks, and issues; communicate status and next steps to senior stakeholders
- Drive timely resolution of blockers to meet go-live dates while upholding control standards
- Contribute to continuous improvement of onboarding processes and client experience
Required qualifications, capabilities, and skills
- Bachelor’s degree in business, Finance, Economics, or related disciplines
- At least 3 years of work experience in Operations and/or Prime Finance Middle Office within the Banking industry
- Exceptional oral and written communication skills including the ability to provide clear communication of progress
- Strong leadership skills with the ability to take ownership and responsibility for all on-boards
- Self-directed, highly motivated, ability to work independently as well as strong team player
- Highly organized, able to multi-task in a fast paced environment and work under pressure
- Positive “Can Do” attitude
- Exceptional attention to detail Skip to main content
- Good project management skills as each client on[1]board is a project in itself working to tight deadlines
- Must have the ability to talk to external and internal clients confidently within all business areas of the firm
- Ability to act with urgency, and analytical with good problem solving skills
Preferred qualifications, capabilities, and skills
- Prior Prime Brokerage knowledge and understanding of hedge funds and the trading strategies they employ.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Client onboarding lead for Prime Financial Services, coordinating operational and technology integration across global teams.