We are seeking a dynamic and talented professional to join our Open Banking Strategic Business Unit (SBU) as the Executive Director of Industry Representation & Policy. This role offers the opportunity to lead the industry representation of a new, rapidly growing, revenue-generating business, working closely with senior leaders and cross-functional teams to ensure the highest standards of compliance, transparency, and client service.

As the Executive Director of Industry Representation and Policy within Open Banking, you will lead the strategic interpretation of regulatory, policy, and industry developments and translate them into clear direction and operational execution. You will serve as a senior external representative for JPMorgan Chase in industry forums and working groups and act as a policy-to-execution bridge across first line business execution and second line oversight to reinforce a robust, compliant operating model as the business scales.

The Chase Open Banking team is committed to empowering customers to share their financial data securely, safely, and transparently within the open banking ecosystem. Our mission is to deliver market-leading platforms that enable aggregators and direct connectors to securely access customer-permissioned data, while building out a two-sided business model that benefits both customers and commercial partners. We collaborate closely with partners across billing, invoicing, and are developing a self-service developer portal to streamline integration and access. We support our customers’ ability to access their financial data and have full control and visibility in sharing it securely with the apps and companies they choose.

Job Responsibilities

• Serve as a senior representative of JP Morgan Chase for the Open Banking team in external industry forums, trade associations, regulatory working groups, and financial infrastructure bodies related to Open Banking, payments, data and financial services innovation.

• Own the strategic interpretation of regulatory policy and industry developments, with a particular focus on Open Banking frameworks, data sharing practices, and evolving supervisory expectations.

• Translate complex regulatory and industry signals into clear, actionable strategic guidance for senior management and Chase leadership.

• Partner closely with the Advocacy, Governance Relations, and Communications teams to ensure a credible, consistent and coordinated external position across regulators, policymakers, industry peers, and public forums.

• Function as a trusted senior advisor to leadership on policy driven risks, opportunities, and strategic trade-oofs affecting Chase’s Open Banking Strategy.

• Provide executive-level oversight of policy positions, consultation responses, and industry submissions, ensuring alignment with firmwide strategy and reputational standards.

• Represent JP Morgan in high-stakes, senior level discussions with regulators and industry leaders, exercising sound judgment and discretion.

• Create the vision, priorities, and operating model for industry engagement and policy interpretation within the Open Banking domain.

• Foster a culture of accountability, engagement, and high performance within the Business Execution and Policy team while promoting diversity and inclusion by valuing the unique capabilities.

Required qualifications, capabilities, and skills

• 10+ years of experience in financial services, regulatory policy, industry representation, or strategy with a proven track record in engaging with regulators, translating regulations and policy to business functions.

• Experienced legal background and CFPB knowledge that can represent Chase’s perspective on policy updates at industry forums.

• Demonstrate experience engaging with regulators, policymakers, industry bodies, or standard-setting organizations in banking or financial services.

• Deep understanding of regulatory frameworks, supervisory processes, and policy development affecting large financial institutions.

• Proven ability to interpret and synthesize complex regulatory developments and translate them into strategic implications for senior executives.

• Strong executive presence with exceptional written and verbal communication—able to credibly represent JPMorganChase in external forums and craft formal policy positions, executive briefings, and external messaging.

• Track record of effective cross-functional leadership and influence across Legal, Risk, Compliance, Technology, and Business teams.

• Strong understanding of Open Banking, data access, and related regulatory and industry frameworks.

• Sound judgement, discretion, and decision-making consistent with senior leadership accountability.

• Strong culture leader with a collaborative mindset, teamwork spirit and strong interpersonal skills

• Bachelor’s degree required

Preferred qualifications, capabilities, and skills

• Experience in policy, and regulatory representation in financial services is preferred

• Advanced degree (e.g., JD, MBA, MPA) strongly preferred

Note: This role requires five days in the office (Mon-Fri) in New York, NY or Wilmington, DE and will not support Hybrid options. Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans