Join Business Banking Marketing, where your expertise will help deliver engaging and compelling local client stories on a national level, positioning Chase for Business as a thought leader and supporting firmwide impact and advocacy initiatives.

As a Podcast Content Strategy Senior Associate on the Business Banking Marketing team you will assist in business case approval, reviewing and editing discussion guides, transcripts and audio ads, managing production schedules, collaborating with internal and external stakeholders, and documenting approvals. You will support the content pipeline and think strategically and creatively on projects. You’ll collaborate with Marketing, Communications, iHeartMedia, and external agencies to produce inspirational audio content and a promotional media plan for The Unshakeables podcast. The Unshakeables is an award-winning podcast highlighting stories from small business owners across America who faced challenges and used heart, humility and hustle to propel forward.

Job responsibilities

• Manage the editorial strategy and content calendar for The Unshakeables, aligning themes, guests, and storylines with brand and advocacy goals
• Coordinate scheduling with the Business Banking CEO’s Administrative Assistant and iHeartMedia production team
• Develop, review, and refine discussion guides, transcripts, and audio ad copy to ensure clarity, narrative cohesion, brand voice consistency, and compliance.
• Translate local client stories into nationally resonant episodes that position Chase for Business as a trusted advisor and thought leader.
• Manage end-to-end production workflows: scheduling, milestones, asset tracking, quality control, and delivery—coordinating with iHeartMedia and internal stakeholders.
• Build and execute a promotional media plan with iHeartMedia; manage launch cadence and creative trafficking with agency partners
• Communicate go to market plan with key stakeholders
• Support business case development and approval; track budgets, timelines, and KPIs
• Lead the processes for talent, regulatory and legal reviews and maintain audit-ready documentation of approvals
• Monitor performance (e.g., downloads, completion rate, media pacing) and synthesize insights to inform content and media optimization.

Required qualifications, capabilities and skills:

• Strong editorial or copywriting background with hands-on experience in audio or podcast content development.

• Proven project management and organizational skills; thrives under tight deadlines while managing multiple workstreams and stakeholders.

• Ability to craft clear, compelling narratives and actionable messaging for small business audiences.

• Familiarity with podcast production workflows and artifacts (scripts, show notes, transcripts, ad reads) and collaboration with external media partners.

• Comfortable operating in a regulated environment with meticulous attention to detail across reviews, approvals, and documentation.

• Strong interpersonal communication skills and stakeholder management across marketing, communications, legal/compliance, and agency/vendor partners.

• Demonstrated curiosity and ability to thrive on change

Preferred qualifications, capabilities and skills:

• Financial services and/or small business audience experience.

• Exposure to podcast media planning and measurement (brand lift studies, audience analytics).

• Working knowledge of collaboration and asset management tools; basic familiarity with audio file types and production terminology.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans