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DOI Communications Senior Associate

JPMorganChase

JPMorganChase

Marketing & Communications
New York, NY, USA · Washington, DC, USA
Posted on Mar 24, 2026

We are looking for a strong storyteller who is passionate about DOI work and can manage a fast-paced, dynamic environment with strong attention to detail. You should have a proven ability to be a trusted resource to support the team and their communications strategies and build relationships with internal partners and stakeholders.

As a Senior Associate on our DOI Global Communications team, you will be a trusted support member help drive the firm’s storytelling and content creation across all of its Centers of Excellence. You will be responsible for managing internal processes such as project trackers, calendars and metrics, build relationships with the core DOI communications team to assist with article content development and writing with a collaborative and can do-attitude.

Job responsibilities

  • Provide attention to detail to support the DOI Global Communications Team with internal communications processes, metris and project tracking
  • Support of the firm’s Diversity, Opportunity and Inclusion work by taking part in key stakeholder and partner meetings to provide read out and debriefs.
  • Help to generate new story ideas and collaborate with others within the communications team and internal stakeholders in a matrixed, fast-paced, creative environment.
  • Support with event development and execution.
  • Develop internal articles to support and elevate the voice and work of JPMorganChase’s DOI work with an eye towards an inclusive lens from a geographic, Line of Business and Center of Excellence perspective.
  • Help to maintain key messaging, communications channels and platforms to keep pace with a quickly evolving media landscape with an eye towards crisis and reputation management.
  • Be a strong collaborative and driven team mate to provide support across all of our Centers of Excellence as needed.
  • Manage the firm’s centralized Targeted E-mail system to assist in sending department wide messages.

Required qualifications, capabilities and skills

  • 4 plus years communications experience at a global corporation, public relations agency or equivalent industry.
  • Bachelor's degree
  • Critical thinking and a sense of urgency in a fast paced, dynamic environment, with proven ability to thoroughly and concisely build relationships with internal audiences

  • A strong team orientation, organizational skills and attention to detail, as well as the ability to work under pressure and influence.
  • Proven track record for successfully supporting internal communications including the ability to collaborate effectively with colleagues across the globe, understand cultural differences and the DOI landscape.
  • Strong writer and storyteller.

Preferred qualifications, capabilities and skills

  • Experience in corporate DOI communications, financial service, or reputation management


JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans


Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.

Be part of our internal Diversity, Opportunity & Inclusion (DOI) communications team.