Credit Support Manager I
JPMorganChase
Job Summary
This role is ideal for those passionate about delivering results in a fast-paced environment.
As a Credit Support Manager I Associate within the Credit Reference Data team, you will be managing credit data processes, executing data maintenance, handling bulk changes, and updating credit coverage. You will be leading project requests related to client populations or credit risk system modifications and ensuring accurate client information through data metrics monitoring. You will supports Corporate and Investment Banking initiatives focused on data excellence and involves identifying process improvements and implementing recommendations. Collaboration with Credit Proposals teams and communication with internal customers across various business lines are essential aspects of the job.
Job Responsibilities:
- Execute on key data management functions, including, credit data maintenance, bulk changes, and credit coverage changes
- Lead large project requests for client populations or other credit risk system changes
- Ensure ongoing maintenance and monitoring of key data metrics to ensure client information is accurate
- Contribute to CIB and firm-wide initiatives related to data excellence
- Identify areas for continued process improvement and assist in the execution of recommendations
- Work closely with Credit Proposals teams, to provide end to end support for maintenance, research, trouble shooting
- Communicate and cooperate with internal customers of different Lines of Business to ensure customer’s needs are met
Required Qualifications, Capabilities, and Skills:
- Independent and self-motivated with a service-oriented mindset, but also a team player capable of working collaboratively and developing strong partnerships
- Background in Service, Credit support and / or strong understanding of CIB business models
- Able to prioritize issues and multi-task effectively to handle multiple assignments and be proactive in a fast-paced, ever-changing environment while remaining calm under pressure
- Strong problem-solving and analytical skills; able to think-through and outline work processes in a thoughtful and detailed manner
- High level of accuracy
- Strong verbal, written and presentation skills with attention to detail
- Intellectually curious with a genuine interest in knowledge gathering and problem solving
- Willingness to learn new systems and technology
Preferred Qualifications, Capabilities, and Skills:
- BA/BS degree
- Minimum 3 years of work experience; knowledge of Credit Support for CIB is a plus
- Familiarity with CIB risk and compliance policies
- Strong understanding of internal credit applications (e.g., Party Central, Coverage Manager, iCRD, Aurora)
- Proficient in MS Office Suites, especially Word, Excel, PowerPoint
Required or Additional Information
- Visa sponsorship is not available for this position.
- Work schedules will be full-time in office, on a 40-hour per week schedule
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join data management, drive operational excellence, and foster continuous improvement in a dynamic team environment!