Wholesale Lending Services Exam Manager, Associate
JPMorganChase
Make your mark by helping ensure a strong, consistent exam management process across a critical operations organization. In this role you will coordinate with auditors and business partners to manage requests, schedules, and documentation submissions. You’ll bring structure and clarity to complex workstreams and help stakeholders stay aligned on timelines and deliverables. You’ll also build broad exposure to risk and control topics while strengthening your influence and execution skills.
As an Exam Manager, Associate on our Wholesale Lending Services Control Management team, you will support internal and external audits and other exam activity by coordinating requests, meetings, and documentation. You will track deliverables, validate submission quality, and communicate progress to stakeholders. You will help the business stay exam-ready by organizing materials, identifying gaps, and escalating issues when necessary. You will collaborate with partners across operations, controls, and audit to deliver timely, accurate outcomes.
Job responsibilities
- Coordinate exam activity across stakeholders, including scheduling and meeting facilitation.
- Maintain trackers, calendars, and status reporting for exams and requests.
- Collect and organize supporting documentation for exam requests and submissions.
- Review documentation for completeness and alignment to the request prior to submission.
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Submit materials within required timelines and follow up on open items.
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Communicate progress, risks, and blockers to stakeholders and escalate when needed.
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Support exam readiness activities and continuous improvement efforts.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent experience.
- 5 years of relevant experience in audit, controls, compliance, operational risk, or quality assurance (or comparable experience).
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Strong communication, organization, and stakeholder management skills.
- Strong attention to detail and ability to manage multiple priorities to deadlines.
Preferred qualifications, capabilities, and skills
- Experience supporting audits or exams in a large, matrixed organization.
- Experience with tracking/reporting tools and basic data analysis in Excel.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Coordinate audits and exams, manage request tracking, and support exam readiness and documentation quality in operations.