Marketing Associate-Employee Experience
JPMorganChase
Put your passion for people and skill for marketing to work driving cohesive, frictionless, personalized experiences for the firm’s most critical stakeholders: our employees.
As a Marketing Associate on the Employee Experience (EX) Marketing team, you will play a critical role on the team that shapes the experiences of our colleagues, drives perceptions of firm, and changes behaviors by delivering compelling engagement campaigns and Purpose initiatives across the firm. This role combines project management, marketing strategy, brand management, presentation skills, and strategic advice in support of our 310,000 employees. You will support activities across the Employee Experience Marketing team that showcase the offerings and resources across the firm. You will liaise with colleagues across functions and locations including Employee Experience, Human Resources, CAO and Technology. You will also support the delivery of employee marketing campaigns and experiences across new and existing virtual and in-person channels.
Job responsibilities:
- Manage a variety of workstreams across EX Marketing, keeping leadership informed of progress, following up on deliverables, and addressing issues for timely execution
- Liaise and build relationships with partners across Marketing, Brand, Communications, Corporate Functions, Change & Readiness, Controls and other business partners as appropriate
- Support leadership content including PowerPoint presentations, executive talking points, and briefing materials for socialization across stakeholder groups as needed.
- Engage with stakeholders across various departments to gather insights, understand needs, and tailor marketing strategies that resonate with key employee segments.
- Support the development and execution of key EX Marketing initiatives, including briefing, concept, development, and implementation of select employee marketing campaigns across digital and in-person channels.
- Act as a steward of the firm's brand guidelines, providing guidance that promotes consistency and integration across Employee Experience, Human Resources, Workplace, Technology, and other firmwide focus areas.
- Support post-initiative analysis and feedback collection to continuously improve processes and event effectiveness.
- Perform other responsibilities in support of the EX Marketing team as needed.
Required qualifications, capabilities and skills
- 3+ years of experience managing projects in a marketing or communications setting
- Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines and changing priorities
- Strong problem solving and planning skills; excellent time management and project management skills
- Strong communications and integrated marketing skills
- Strong relationship management skills, able to communicate effectively with peers and partners
- Understanding of the product lifecycle management
- Team player with the ability to navigate a highly matrixed organization
- Strong Microsoft Office Suite skills
Preferred qualifications, capabilities and skills:
- Consumer marketing or employee marketing experience
- Corporate communications experience
- Knowledge across internal communication channels including web, email, digital screens, video, print, merchandise, etc.
- Prior events experience preferred
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Shape colleague experiences and perceptions by managing engagement campaigns and Purpose initiatives for employees firmwide.