Join the new Center of Economic Intelligence and use unmatched JPMorgan Chase data to shape a holistic view of consumer and small business financial well-being.
Help inform leaders and the public on where the economy is headed—identifying critical segmented trends in a period of heightened uncertainty.vv
Lead the consumer segments analytics and publication agenda, delivering rigorous, high-impact insights on consumer financial health.

Job Summary :

As an Executive Director, Consumer Economics within the Consumer and Business Intelligence Center of Economic Intelligence team, you will define and monitor key consumer segments, setting the analytical agenda to surface timely insights on financial well-being. You will build automated analytical artifacts and dashboards, and author high-impact internal and external reports that translate complex consumer finance data into clear, actionable narratives. You will partner closely with Consumer and SMB Intelligence teams, analytics groups across lines of business, and the JPMorgan Chase Institute to coordinate research and support leadership, investor relations, and external affairs.

Job Responsibilities:

• Define key consumer segments for long-term analytical monitoring (such as income segments) and near-term deep dives (such as those disproportionately impacted by inflation)
• Develop an analytical agenda, in partnership with other Consumer and SMB Intelligence teams, analytics groups in other lines of business, and the JPMC Institute
• Author internal and external reports on segments of heightened interest
• Create automated analytical artifacts that monitor the health of key segments to the business
• Contribute analytical views and talking points in support of investor relations and external affairs
• Coordinate research efforts as it relates to segments in the health of the consumer across the JPMC organization
• Drive part of the editorial calendar for Consumer and Small Business Intelligence
• Participate in interviews and podcast series
• Engage with community institutions, such as policy think tanks and local governments

Required Qualifications, Capabilities and Skills:

• Minimum of 8 years of analytics experience; could include prior experience in consumer finance, economics, analytics or related field as well as people management.
• Robust knowledge of market economics & econometric modeling of fundamental economic relationships
• In depth appreciation and experience looking at consumer finance data
• Ability to quickly translate and communicate microeconomic and macroeconomic trends in consumer & business data
• Subject matter expertise in consumer financial health frameworks and segmentation methodologies
• Advanced analytical mindset; you love digging into the data and defining what it tells you
• Excellent writing skills; ability to effectively translate complex data into actionable insights and strategies for varied audiences
• Demonstrably effective communication skills; Strong listening skills as well as the skills to persuade particularly based on evidence; Ability to communicate effectively and confidently with all levels of employees, including executive audiences and across multiple stakeholder groups
• Exceptional problem solving, and analysis skills combined with the ability to synthesize and effectively communicate findings to all levels throughout the organization

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans