Trading Services Associate - Margin Services Operations
JPMorganChase
Bring your expertise to a fast-paced operations team that supports clients in meeting margin obligations and managing exposure.
You will work across partner teams to maintain a strong control environment and deliver excellent service.
You will have opportunities to improve workflows, simplify processes, and help scale a global platform.
As a Trading Services Associate in the Margin Services Operations team, you will support clients in managing margin obligations and monitoring exposures.
You will collaborate with partner teams to resolve exceptions, maintain effective controls, and drive process improvements.
You will contribute to onboarding and service delivery while helping the team meet key operational and risk outcomes.
Job responsibilities:
- Maintain and review risk and control checks to support compliance with operational standards.
- Investigate and resolve margin and collateral exceptions within defined timeframes.
- Escalate issues and coordinate resolution with management and partner teams.
- Identify root causes and implement process improvements to reduce operational risk and potential loss.
- Document, update, and improve procedures, workflows, and controls.
- Prepare and deliver reporting on key performance indicators and management information.
- Support onboarding activities by coordinating operational readiness and service setup.
- Respond to ad hoc client inquiries with clear, timely communication and follow-through.
Required qualifications, capabilities, and skills:
- Minimum 3 years of experience in securities lending, settlements, trade support, or middle office operations.
- Strong understanding of global financial markets and operational processes.
- Proficiency in Microsoft Excel.
- Strong analytical, numerical, and problem-solving skills.
- Effective communication skills and the ability to build working relationships across teams.
- Demonstrated ownership and accountability, with the ability to perform under pressure and manage priorities.
Preferred qualifications, capabilities, and skills:
- Experience using data visualization or automation tools such as Tableau, Alteryx, or Python.
- Experience driving process improvement and strengthening operational controls.
- Experience producing workflow documentation and recurring operational reporting.
- Familiarity with investment instruments and valuation considerations across markets.
- Flexibility and adaptability in a fast-paced environment with changing priorities.
Internal Application Eligibility Requirements
TENURE:
Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.
PERFORMANCE:
Meets satisfactory performance standards as defined by the firm
By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines.
Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.
Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Support margin operations and collateral controls, resolving breaks and improving processes to deliver strong client service.