Operations Automation Senior Associate
JPMorganChase
As an Operations Automation Senior Associate within the Securities Services Operations Team, you will conduct independent intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You will gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function.
Job responsibilities
- Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards, controls, and intelligence automation solutions governance
- Implements the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation
- Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes
- Coaches and mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation
- Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation
- 5+ years of experience and proven ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Intermediate experience using Microsoft Office suite
- Sound knowledge of one or multiple intelligence automation applications and or programming languages
- Experience with consistent collaboration across all levels of the business
- Bachelor's or higher degree
- Advanced skills and an understanding of business analysis, design, development, testing, and deployment
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Elevate your expertise and lead our intelligent automation initiatives to shape the future of operational efficiencies.