Control Manager - Senior Associate
JPMorganChase
Newark, DE, USA
Join a collaborative team where you help shape a proactive risk and control culture. At JPMorganChase, you’ll partner with colleagues across the business to ensure operational excellence and sustainable risk management. Your expertise will help us deliver best-in-class solutions for our clients and stakeholders.
As a Control Management Associate in the Commercial & Investment Bank, you play a key role in maintaining a disciplined and sustainable end-to-end control environment. You will identify and escalate issues with urgency, partner with the business to drive timely remediation, and contribute to a culture of proactive risk management. Your work ensures our business operates with integrity and resilience.
Job Responsibilities:
- Evaluate and analyze the business’s risk and control environment with stakeholders to identify significant gaps and root causes of control breaks.
- Ensure controls are properly designed and operating effectively, supporting a proactive risk and control culture.
- Perform ongoing analysis of program-related data and develop ad-hoc reports to support business strategies.
- Assist with Control & Operational Risk Evaluation (CORE) mapping and documentation through process walkthroughs and deep dives.
- Partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive consistent operational risk practices and control programs.
- Perform action plan validation testing and support Quality Assurance and/or CORE testing to meet control objectives.
- Support business operations by driving process and control enhancements and developing corrective action plans.
- Provide expertise in risk and controls to create best practice solutions.
- Escalate issues with a sense of urgency and ensure timely remediation.
- Contribute to the development and implementation of key risk indicators and control effectiveness evaluations.
- Participate in control committees and risk mitigation initiatives.
Required Qualifications, Skills and Capabilities:
- Bachelor’s degree or equivalent experience.
- Experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business function.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
- Strong influencing skills and ability to develop partnerships across businesses.
- Excellent written and verbal communication skills with the ability to influence business leaders.
- Strong critical thinking, attention to detail, and analytical skills.
- Ability to synthesize large amounts of data and draw appropriate conclusions.
- Flexible and adaptable to shifting priorities; able to manage competing priorities in a fast-paced, results-driven environment.
Preferred Qualifications, Skills and Capabilities:
- Knowledge of the Commercial Banking business and relevant regulations.
- Strong interpersonal, collaboration, and relationship-building skills.
- Ability to work autonomously to drive change and manage competing priorities.
- Ability to make informed decisions, influence stakeholders, and justify recommendations.
**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Drive a disciplined control environment by identifying, escalating, and remediating business risks.