Join the Emerging Growth Segments team to lead the Consumer Banking strategy to optimize risk and profitability for Secure Banking – Chase’s simple, low-fee checking account for customers seeking a no-surprises banking solution. Situated within the Lower Mass segment, the team manages the Secure Banking deposit product end-to-end: shaping features and value proposition, promoting acquisition through marketing and field tactics, managing the P&L, and running core operations.

As a Product Manger Senior, Vice President for Profitability & Risk, you will have the critical role of ensuring Secure Banking remains both competitive in market and inclusive for customers. Your day-to-day work will include partnering closely with Finance & Risk and directly affect the product P&L, driving improvements in profitability through thoughtful root cause analysis and data-driven decision-making. You will work in a startup-like culture and often wear multiple hats – pulling levers across strategy, innovation, analytics, and more to deliver our strategic objectives. As a member of the Emerging Growth Segments team, you will share our commitment to our cultural values: advocate for the customer, strive for excellence, cultivate trust, set clear expectations while holding yourself and others accountable, and commit to self-growth.

Job responsibilities

• Assess customer needs and risk profiles to inform product enhancements, marketing approaches, and feature availability
• Leverage data insights to mitigate fraud losses while keeping customer experience and growth top of mind
• Closely track key P&L and customer experience metrics; collaborate with Fraud/Risk to anticipate and address impacts of their tactics on product performance
• Explore potential revenue-generating opportunities; support broader team priorities, such as delivering customer experience product fixes, handling core run-the-business projects, or driving select Lower Mass segment workstreams, as needed
  

Required qualifications, capabilities and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Strong business acumen with demonstrated understanding of P&L drivers and customer economics
• Demonstrated success driving collaboration and delivering measurable business outcomes
• Proven ability to balance strategic vision with practical execution, keeping customer needs at the forefront
• Superior program management, problem-solving, and time management skills. Able to spot gaps/opportunities, perform well in a deadline-driven, fast-paced environment
• Strong ability to translate complex data and insights into clear strategic direction and executive-level communication.
• Strong storytelling and presentation skills; experience working with and influencing senior stakeholders
• Energized to work in a fast-paced, startup-like environment
  

Preferred qualifications, capabilities and skills

• Passion for ensuring access to safe, affordable banking products for those who are underbanked or new to banking
• Demonstrated prior experience working in a highly matrixed, complex organization

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans