Fund Servicing Analyst
JPMorganChase
IT
Boston, MA, USA
Join the operations team driving success for our clients and JPMorganChase within Fund Services.
As a Fund Servicing Analyst within the Fund Services organization, you will execute routine fund servicing transactions with accuracy and care. You’ll collaborate with partners to support smooth day-to-day operations and help strengthen the team’s service model. You’ll use active listening and thoughtful questioning to understand and respond to client needs. You’ll also contribute ideas that improve processes, reduce risk, and increase operational resilience.
Job responsibilities
- Execute routine fund servicing transactions, ensuring accuracy and adherence to established procedures
- Partner with operations teams to streamline workflows and improve efficiency
- Apply strong risk awareness and follow cybersecurity practices to help safeguard information and systems
- Use active listening and questioning to understand client needs and support effective resolution
- Support continuous improvement efforts using innovation and design thinking approaches to enhance processes and platform resilience
Required qualifications, capabilities, and skills
- Baseline knowledge (or equivalent practical expertise) in fund servicing operations
- Ability to execute routine transactions accurately and consistently in a process-driven environment
- Demonstrated active listening and questioning skills to understand needs and clarify requirements
- Experience contributing to process improvements or continuous improvement initiatives
- Strong collaboration skills and ability to work effectively with cross-functional partners
- Risk and control mindset, including adherence to information security and cybersecurity practices
Preferred qualifications, capabilities, and skills
- Experience applying innovation or design thinking methods in an operations environment
- Demonstrated success influencing process improvements through partnership and communication
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Support fund servicing operations by executing routine transactions, improving processes, and partnering across teams.