Step into a pivotal role at JP Morgan, where your expertise in compliance and risk management will shape the future of Control Management. You'll have the opportunity to grow your career while making a significant impact on our control environment. Join a team that values innovation, collaboration, and continuous improvement.

As the The Third Party Oversight Control Manager within Commercial and Investment (CIB) Central Control Management team you will be responsible for control management of outsourced CIB services, covering both external (Third Party Oversight - TPO) and internal (Inter-Affiliate Oversight - IAO) arrangements, in line with the Global Supplier Services (GSS) framework. Suppliers can involve significant risk (regulatory and operational) and you will assist the CIB leadership team to measure, monitor and manage the risks associated with them. You will closely cooperate with Control Managers across CIB Sub-Lines of Business (Sub-LoBs) and functions. You will be focused on outsourcing, acting as trusted control advisor, representing CIB interest’s vis-a-vis control/regulatory initiatives, executing and implementing business control priorities and strategy , managing control and risk governance implementation and reporting and representing the global control management organization with relevant senior business and functional leads.

Job responsibilities:

• Lead and support Control Managers across CIB Sub‑LoBs and functions, ensuring effective execution of TPO and IAO processes and responsibilities
• Act as a primary escalation point and coordination link between Global Supplier Services (GSS), Control Managers, and CIB outsourcing stakeholders
• Help develop, implement, and enhance a sustainable supplier operational risk assessment and control framework, including compliance, fraud, and cybersecurity risks
• Strengthen supplier risk reporting and mitigation through Control Committees and forums, applying critical analysis of metrics and effective escalation
• Define, manage, and track project plans along with scorecards, metrics, and action/issue logs reflecting performance of the GSS framework
• Partner with Business and Operations Control Managers, Regional Control Officers, and senior stakeholders to drive progress and early risk identification
• Provide clear, ongoing communication, findings, and recommendations to senior management and key stakeholders
• Drive continuous improvement in risk management and control practices through data‑driven insight and process efficiency

Required qualifications, capabilities, and skills:

• Self‑starter with strong ownership and accountability, able to operate in a fast‑paced, results‑driven environment
• Proven control management experience (3+ years), including identifying, assessing, and managing compliance and operational risks
• Strong communication, interpersonal, and influencing skills, with the ability to partner effectively across all levels of a global organization
• Demonstrated analytical, problem‑solving, and decision‑making skills, including the ability to resolve issues and build consensus
• Experience collaborating with senior stakeholders to drive compliance initiatives and alignment with standards
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines
• Ability to deliver clear, impactful presentations and drive process improvement
• Flexible and effective in working across diverse functions, geographies, and businesses
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Visio) with strong digital literacy

Preferred qualifications, capabilities, and skills

• Experience in risk assessment, operational control management, and Third Party or Inter‑Affiliate oversight
• Strong understanding of products and services across CIB lines of business
• Proven digital capability, including data visualisation and summarisation (e.g. Alteryx, Tableau), internal workflow tools (e.g. PEGA, ServiceNow), and developing automation to enhance control efficiency
• Strong digital literacy for the effective use of tools and platforms within control frameworks
• Ability to influence stakeholders, implement compliance strategies, and foster cross‑functional collaboration