Vice President - Content, Data & Tools Reporting Manager
JPMorganChase
Plano, TX, USA · Chicago, IL, USA
Are you passionate about optimizing workflows and creating reporting that helps drive innovation and revenue? Join our team and make an impact.
As a Content, Data & Tools Reporting Manager within our Commercial and Investment Bank, you will develop reporting and insights for the Commercial Banking Proposals, Creative Services, and Content Management teams while administering reporting and LLM-enabled tools to optimize content workflows, taxonomy, and retrieval across AEM and connected platforms; you will also lead data analysis and ad hoc initiatives, deliver senior-ready materials, and drive process improvements, requiring strong analytical, communication, and organizational skills in a fast-paced environment.
Job Responsibilities
- Develop, automate, and maintain reporting tools and dashboards across Workfront, Tableau, Alteryx, and related platforms.
- Ensure data accuracy and integrity across reporting outputs; troubleshoot and resolve reporting/tool issues.
- Analyze performance data and generate insights to support business objectives and KPI tracking.
- Produce ad hoc reporting and recurring deliverables to meet team and stakeholder needs.
- Configure, administer, and maintain the team’s Adobe Workfront instance, including ongoing user support and training.
- Coordinate with other Workfront instance owners to align standards, share best practices, and drive continuous improvement.
- Manage access and permissions (e.g., Workfront user groups) via Adobe Admin Console.
- Support the development and maintenance of Workfront Fusion integrations to streamline workflows and reduce manual effort.
- Support content authoring structure, workflow design, and content organization using Adobe Experience Manager (AEM) and connected platforms.
- Evaluate existing content structures and workflows; identify and execute opportunities to optimize processes and enable LLM-supported content retrieval.
- Maintain a unified content organization approach (taxonomy/tagging) and assess content/platform engagement to identify gaps and improvement opportunities.
Required qualifications, capabilities and skills
- 5+ years of experience in commercial banking, business management, finance, strategy, or project management; Bachelor’s degree in Business, Finance, Economics, or a related field required.
- Working knowledge of project management and reporting tools (e.g., Workfront, Tableau, Alteryx, or Monday.com).
- Hands-on experience with Adobe Experience Manager (AEM) and LLM applications or similar systems.
- Intermediate to advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams) and LLM prompting.
- Strong analytical and problem-solving skills with the ability to use data to drive insights and decisions.
- Excellent interpersonal and communication skills, with the ability to influence and engage senior leaders and cross-functional teams.
- Strong time management and prioritization skills, with attention to detail and logical thought processes.
- Schedule flexibility to meet deadlines and work flexible hours as required.
Preferred qualifications, capabilities and skills
- Adobe Workfront Core Certification or equivalent experience.
- Tableau Desktop Specialist or similar certification.
- Alteryx Designer Core Certification or equivalent experience.
- Experience working with large language models (LLM) and their application in content management systems.
- Intermediate to advanced project management skills.
- Knowledge of treasury services or commercial card products and services.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Build reporting/dashboards, optimize AEM+Workfront workflows, and enable LLM-based content retrieval.