Equities Operations Transformation - Associate
JPMorganChase
Operations
Kowloon, Hong Kong
Are you ready to lead strategic change in equities operations? Join a team where your project management and business analysis skills will drive transformation, improve risk management, and deliver scalable solutions. You’ll collaborate with global partners, leverage data and technology, and help shape the future of securities borrowing and lending. Grow your career in a dynamic environment that values innovation, teamwork, and continuous improvement.
As a Project Manager/Business Analyst within the Equities Operations Transformation team, you will lead and deliver process, control, data, and technology change across the Securities Borrowing & Lending (SB&L) middle office. You will own end-to-end requirements, partner with stakeholders across operations, product, technology, and controls, and ensure solutions deliver measurable outcomes. You’ll drive process redesign, control uplift, and platform convergence, supporting the adoption of new operating models and technology.
Job responsibilities
- Lead transformation initiatives and workstreams across the Securities Borrowing & Lending middle office
- Drive business requirements, including problem definition, current-state assessment, target-state design, and gap analysis
- Document user stories, business requirements, acceptance criteria, and traceability
- Manage project plans, milestones, risks, issues, dependencies, and governance updates
- Map and optimize end-to-end workflows, including trade capture, settlements, collateral, margining, reconciliations, and regulatory reporting
- Partner with operational risk and controls to define and embed key risk indicators, control design, and remediation plans
- Identify root causes and drive structural fixes, focusing on data quality and process handoffs
- Translate business outcomes into clear technology deliverables and support platform enhancements and migrations
- Support user acceptance testing, defect triage, cutover planning, and hypercare readiness
- Build strong relationships with middle office leaders, front office partners, operations, technology, and finance
- Run working groups and decision forums, ensuring adoption through training, runbooks, and knowledge transfer
Required qualifications, capabilities, and skills
- Bachelor's degree
- At least 5 year of experience working in the financial industry with expertise in product/project delivery
- Experience in securities borrowing and lending, securities finance, or adjacent post-trade domains (equity finance, prime, collateral, settlements, custody operations)
- Proven track record delivering transformation or change as a business analyst, project manager, or hybrid in a middle office or post-trade environment
- Strong skills in requirements elicitation, documentation, and process mapping
- Experience managing projects, including risk, action, issue, and dependency tracking, and stakeholder management
- Strong root cause analysis and structured problem-solving abilities
- Comfort working across operations and technology teams, including agile delivery models
- Excellent written and verbal communication skills, with the ability to influence senior stakeholders
Preferred qualifications, capabilities, and skills
- Knowledge of cash equities, equity derivatives, trade management, settlement, and prime finance
- Experience with artificial intelligence use cases to enhance project outcomes
- Hands-on automation experience to streamline workflows and increase efficiency
- Deep expertise in statistical analysis, experimental design, and causal inference
- Proficiency in project management and business analysis tools
- Experience leading adoption of new operating models and technology platforms
- Strong presentation and training skills for knowledge transfer and change management
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Drive transformation and process innovation in equities operations, leading strategic change across the securities lending lifecycle.