Payment Director, Equities Operations - Executive Director
JPMorganChase
Operations
Jersey City, NJ, USA
Do you like partnering with senior stakeholders and global counterparts to drive transformational change?
As the Executive Director (ED) in equity payments, you will lead the regional High-Risk Can-I-Pay (CIP) function within Equities Payments, setting the strategic direction, governance framework, and operational control standards for high-risk and high-value payments activity. This senior leadership role requires a combination of product and operations expertise, risk management acumen, and a strong track record in leading teams and transformation initiatives.
Job Responsibilities:
- Lead and manage the regional CIP team of senior payment specialists, providing oversight on all high-risk payment approvals and exceptions.
- Define, maintain, and enhance the control environment for payment governance across Equities businesses.
- Serve as the regional escalation point for payment risk issues, ensuring timely resolution and proactive prevention of control breaches.
- Collaborate with global counterparts to drive consistency and alignment across Asia, EMEA, and NA regions.
- Own delivery of regional components for the global “Can-I-Pay” system initiative — shaping requirements, validating design, and ensuring business readiness.
- Partner with senior stakeholders (Front Office, Product, Technology, Risk, Compliance) to challenge existing processes and ensure adherence to firm-wide payment control policies.
- Champion automation, STP, and process reengineering opportunities to enhance control and efficiency.
- Build a high-performing specialist team, focusing on talent development, cross-product expertise, and a culture of operational excellence.
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Represent Equities Payments at key risk, regulatory, and governance forums, articulating payment control metrics and trends.
Required qualifications, capabilities, and skills:
- 12+ years in senior Operations or Payment leadership roles across Equities or other trading products.
- Demonstrated experience managing regional or global teams and influencing at senior management levels.
- Front-to-back understanding of trade lifecycle, client funding mechanisms, and cash management across major asset classes.
- Strong risk and control mindset with prior ownership of payment approval or governance frameworks.
- Proven ability to lead change and strategic programs delivering both control uplift and efficiency.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Executive Director leading Equities high-risk payment governance, controls, CIP transformation, and regional specialist team.