As an Executive Director on the Payments Network Strategy team within the Consumer & Community Bank (CCB), you will drive the strategic vision and industry advocacy for Realtime Rails, Stablecoins, Cross-border, and Resiliency initiatives. The scope of this role spans advocacy and engagement with The Clearing House, the Federal Reserve, SWIFT, as well as other financials institutions, trade associations, and industry stakeholders impacting the next generation of payments for consumers and small businesses.

As a leader on this team, you will oversee the development and execution of Retail and Small Business strategies where these capabilities come into play, manage key partnerships, and ensure effective collaboration across JP Morgan Chase. You will partner closely with senior executives and functional leaders across the retail and commercial bank, support Payments Network Strategy broadly and collaborate with business stakeholders to deliver on the firm’s most critical priorities.

The primary goal of the Payments Network Strategy team is to deliver customer value through broad-based advocacy to influence the strategic direction of the payments industry in a rapidly evolving payments ecosystem.

Job responsibilities:

• Develop and implement multi-year strategic plans and lead key advocacy initiatives for payments products, ensuring alignment with overall business objectives.
• Manage and set the agenda for priorities with The Clearing House, the Federal Reserve, SWIFT, partner with other retail and commercial bank product and advocacy leads on the integration and use of rails, actively engage with peer banks and other stakeholders.
• Identify, develop, and negotiate strategic partnerships that support and deliver customer value.
• Collaborate with key functional partners—including business, legal, compliance, controls, risk, and finance—to support and execute strategic initiatives.
• Build and lead a high-performing team to drive activity and deliver results.
• Provide regular updates and alternative analyses to senior stakeholders, ensuring transparency and alignment.
• Actively drive priority advocacy initiatives, whether internal or external.
• Craft and deliver executive communications and presentations for senior leadership.
• Provide strategic direction and thought leadership to the Payments & Card Strategy and Advocacy teams.

Required qualifications, capabilities, and skills:

• 10+ years of relevant experience, with a strong background in payments and/or financial services.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Exec Dir, CCB Payments Network Strategy: lead vision & advocacy for real-time rails, stablecoins, cross-border & resiliency with TCH/Fed/SWIFT