Join our team as a Control Management Associate and help drive a disciplined, sustainable control environment across the business. You will partner with stakeholders to identify and remediate control gaps, ensuring robust risk management practices. This role offers opportunities for professional growth, collaboration, and meaningful impact on the firm’s risk culture. At JPMorganChase, you’ll be empowered to develop your skills and contribute to a proactive, resilient business environment. Be part of a team that values innovation, accountability, and continuous improvement.

As a Control Manager Associate, you will perform ongoing analysis of the business’s risk and control environment to identify significant gaps and weaknesses. You will ensure controls are properly designed and operating effectively, supporting a proactive risk and control culture. Your responsibilities include real-time control issue detection, escalation, root cause analysis, and remediation. You will assist in top-down risk analysis and partner with the business to ensure timely issue resolution. Your work will help maintain a disciplined end-to-end control environment.

Job responsibilities:

• Evaluate and perform end-to-end analysis of the business’s risk and control environment in partnership with stakeholders
• Identify significant gaps and weaknesses, determine root causes of control breaks, and escalate issues with urgency
• Ensure controls are properly designed and operating effectively, supporting a proactive risk and control culture
• Leverage proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program-related data (e.g., KRI/KPI) and develop ad-hoc reports to support business programs
• Assist with development of Risk & Control Self-Assessment mapping and documentation
• Participate in end-to-end process walkthroughs and deep dives with assigned business units
• Support remediation efforts to address control issues in a timely manner
• Collaborate with business partners to strengthen risk management practices
• Contribute to continuous improvement initiatives within the control environment
• Communicate findings and recommendations clearly to stakeholders

Required qualifications, capabilities, and skills:

• Bachelor’s degree or equivalent experience
• Minimum 3 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance
• Subject matter expertise in a relevant business-related function or operation
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong analytical and problem-solving skills
• Ability to work collaboratively with diverse teams
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities effectively
• Commitment to continuous learning and development
• Experience in risk and control analysis, issue escalation, and remediation

• Attention to detail and ability to synthesize complex information

  Preferred qualifications, capabilities, and skills:

• Experience in operational risk management or compliance
• Familiarity with Risk & Control Self-Assessment processes
• Advanced proficiency in data analysis and reporting tools
• Experience in process improvement initiatives
• Ability to adapt to new tools and technologies
• Experience in financial services industry
• Strong organizational skills

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans