Join our Business Banking Governance Team to develop strategies to streamline processes, including workflow solution development.

Chase Business Banking operates in over 5,000 branches across the country, providing financial services to approximately 2.5 million business clients. We are the leading bank for small businesses in our key markets, providing deposit and cash management services, payment solutions, and a broad array of lending products to meet our clients access to capital needs.

As a Business Analyst in Business Banking, you focus on streamlining and improving processes related to Data Risk Management. Acting as a subject matter expert, the Business Analyst defines business requirements documentation and ensures adherence to internal Data Risk Management policies and standards. The position helps implement initiatives that strengthen risk mitigation and data management controls, while supporting the Business Banking Data Risk Management Team and broader Business Banking functions to ensure compliance with firmwide policies and standards.

Job Responsibilities

• Analyze business requirements and translate them into well-designed, high-quality data solutions, including build and test activities
• Partner with business solution owners to elicit, define, and validate requirements for data products and analytics solutions
• Maintain a continuous learning mindset, staying current on Large Language Model-enabled capabilities (LLM), Alteryx, Tableau, and automation platforms, and applying new tools where appropriate
• Demonstrate a commitment to excellence through strong professional judgment, integrity, ownership, and disciplined execution
• Build and sustain strong relationships with internal stakeholders to anticipate needs and deliver value through analytics, insight, and proactive engagement
• Collaborate with cross-functional partners to influence solution design, ensuring alignment with business strategy, architecture, and technical standards
• Provide guidance and oversight to team members to ensure timely delivery and adherence to established practices, controls, and quality standards

Required Qualifications, Capabilities, and Skills

• Minimum of 3 years of experience in the financial services industry, specifically in Business Banking, Change Management Oversight, Controls, Compliance, Risk, or Audit

• Ability to tackle ambiguously defined problems, devise creative solutions, and meet tight deadlines
• Self-directed with strong time management skills, capable of multi-tasking and maintaining attention to detail
• Demonstrated ability to manage tight delivery timelines, remain calm under pressure, and adapt to unexpected circumstances
• Working knowledge of Business Intelligence tools such as Tableau, LLM and Alteryx
• Excellent analytical and problem-solving skills, with the ability to provide sound recommendations to business partners
• Collaborative team player who thrives in working with teams across the company to achieve shared objectives
• Proficiency in Microsoft suite, including Excel, PowerPoint, and SharePoint.

Preferred Qualifications, Capabilities, and Skills

• Experience with writing code using Excel, Alteryx, SQL, Python, or another programming language in a work-related capacity
• Foundational knowledge in machine learning, data analytics, data modeling, data extraction, data transformation, and data visualization
• Demonstrated ability to manage tight delivery timelines and adapt to unexpected circumstances in dynamic environments
• Polished written and verbal communication skills, with confidence in communicating internally at all levels
• Ability to clearly define and articulate business requirements, bridge the gap between business and technical teams, and summarize information into concise high-level points

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans