Software Engineer III - Application Support
JPMorganChase
Software Engineering, Customer Service
Mumbai, Maharashtra, India
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
- Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
- Contributes to software engineering communities of practice and events that explore new and emerging technologies
- Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 3+ years applied experience
Hands-on practical experience in system design, application development, testing, and operational stability
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud i.e. Kubernetes and Amazon Web Services
Experience with ticketing systems, such as ServiceNow and Jira Service Desk
Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, , etc.)
Working knowledge on tools & Platforms – Geneos, Service Now, Grafana, Splunk, DynaTrace, Oracle, Cloud Based platforms, Java applications. Monitoring and Supporting Applications – Infrastructure as well as functional side. Incident & Problem Management, Change Review and Approval Process
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Knowledge on Unix command and Shell Sscripting and SQL Queries is required
Preferred qualifications, capabilities, and skills
- Familiarity with modern front-end technologies
- Exposure to cloud technologies
Design and deliver market-leading technology products in a secure and scalable way as a seasoned member of an agile team