The Firmwide Events team at JPMorgan Chase & Co. is responsible for delivering best in class events and conferences for a range of clients inside and outside of the firm. The team, in close partnership with colleagues across all lines of business, manages the entire event planning process from conception through event completion

As an Events Digital Strategist within the Firmwide Events Team, you will partner with the Firmwide Events, Marketing, and Technology teams to support the continued implementation of an end-to-end events management platform technology. The Events Digital Strategist will champion the Firmwide Events team’s requirements of the platform while becoming a subject matter expert on the events management application to provide change management, team training and ongoing support. This role requires interaction with colleagues globally across Firmwide Events Team, Businesses, Marketing, Technology, and Senior Management. This position demands strong communication skills, project management skills, Microsoft skills, accuracy and attention to detail, long hours, and occasional travel.

This is a full time position reporting to the Firmwide Events Senior Digital Strategist.

Job Responsibilities

• Provide support for new capabilities and feature roll-outs to the Events team

• Partner with Creative on updates and execution of event collateral templates: design, language, functionality

• Provide platform subject matter expert support to Event Planners and help update and build out training guides

• Provide events reporting support by maintaining existing reports and adding/updating reports when needed and partnering with Events Data Lead to ensure custom reports are generated to support Events needs

• Become an expert in platform capabilities and technology configurations/processes, while maintaining enhancements list

• Collaborate closely across the Firmwide Events Digital Strategist team to ensure best-practice and knowledge sharing

• Work collaboratively with web developer partners in the Firmwide Events team on custom needs and managing event templates within events management application

• Partner with Firmwide Events Business Management to ensure proper controls and processes are being followed to maintain firmwide standards

Required Qualifications, Capabilities and Skills

• 4+ years prior experience in event and project management related activities
• Must think strategically and problem solve with the ability to offer creative solutions
• Must be able to multi-task and work under tight deadlines in high pressure environment
• Must be able to manage budgets and negotiate with vendors
• Excellent oral and written communications skills with ability to liaise with senior leadership
• Excellent organizational skills and extreme attention to detail
• Positive attitude and flexibility to adapt as Business priorities shift and change
• Strong proficiency in Microsoft Excel, Word & PowerPoint

Preferred Qualifications, Capabilities and Skills

• Prior experience in financial services and multi-lingual capabilities are a plus
• Experience in designing and developing websites and emails using HTML a plus