Resilience Manager (Vice President) - Business Resiliency (Commercial & Investment Bank)
JPMorganChase
metro manila, philippines
Join a dynamic team where your expertise in operational resilience and risk management will make a direct impact. As the Resilience Manager for Commercial & Investment Bank in the Philippines, you will lead resilience oversight, support local management in risk identification and response, and collaborate with global stakeholders to ensure regulatory and business alignment. Grow your career in an environment that values leadership, innovation, and continuous improvement.
As the Resilience Manager for Commercial & Investment Bank in the Philippines, you are responsible for the oversight of resiliency risk as it relates to the location. You identify and address resilience risk, support local management in understanding resilience posture, and prepare for and respond to disruptions. You collaborate with local and global stakeholders, execute strategic initiatives, and ensure alignment with regulatory and business objectives. Your work promotes a positive resilience culture and strengthens the firm’s ability to respond to incidents and crises.
Job responsibilities
- Provide local senior management and committees with visibility into resiliency risk through reporting and regular updates.
- Promote operational resilience, share knowledge, and influence a positive resilience culture.
- Monitor non-compliance via metrics, investigate increases, and take action to resolve issues.
- Conduct thematic reviews and lead projects to ensure alignment with regulatory requirements and business priorities.
- Support local senior management in incident and crisis response activities.
- Develop and maintain resilience procedures and guidance documents.
- Partner with local and global business, technology, third-party, and governance stakeholders to identify opportunities for resilience risk reduction.
- Communicate complex resilience topics to senior management and non-technical stakeholders.
- Lead stakeholder engagement and foster collaboration across teams.
- Execute on strategic initiatives to enhance resilience posture.
- Ensure ongoing alignment with regulatory and business objectives.
Required qualifications, capabilities, and skills
- Minimum 7 years of experience with strong financial services domain knowledge.
- Proven track record of excellent analytical, problem-solving, and project management skills.
- Strong communication skills, including presentations, and ability to influence senior stakeholders.
- Bachelor’s or Master’s degree in Business Services or a related field.
- Experience in operations or controls and knowledge of operational resilience.
- Ability to collaborate with local and global stakeholders.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office applications.
Preferred qualifications, capabilities, and skills
- Experience leading operational resilience for a location or business unit.
- Experience working in a highly regulated environment.
- Experience driving process improvement and risk mitigation initiatives.
- Experience with business continuity planning and crisis management.
All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Oversee and drive operational resilience risk management, incident response, and regulatory alignment for the Philippines location.