Asset Management Digital Product Owner, Web Experience and Personalization, Associate
JPMorganChase
Product
Singapore
Join a digital team that is reshaping how investors discover products, learn, and take action across our web and authenticated experiences. You will own the priorities that improve relevance for each client and raise conversion and engagement with clear measurement. This is a hands on product role with direct influence across design, engineering, analytics, and marketing partners. If you are energized by rapid testing and disciplined delivery, you will have room to grow your craft and your leadership.
Job Responsibilities
Own the roadmap for web experience and personalization capabilities across public and authenticated journeys
Translate objectives into a prioritized backlog with clear user stories, acceptance criteria, and measurable outcomes
Partner with design to deliver intuitive information architecture, navigation, and content experiences
Partner with engineering to scope releases, manage dependencies, and deliver with quality and operational readiness
Define and track key performance indicators for engagement, conversion, retention, and client satisfaction
Lead experimentation including test design, interpretation of results, and scaling of winning treatments
Use analytics and qualitative feedback to identify friction, segment behavior, and propose improvements
Coordinate with marketing and content partners to ensure consistent messaging and compliant content delivery
Collaborate with data and platform teams to enable targeting, audience rules, and privacy safe measurement
Manage stakeholder alignment through concise updates, clear decisions, and transparent tradeoffs
Maintain product documentation including roadmaps, release notes, and operational playbooks
Required Qualifications, Capabilities, and Skills
Minimum 4 years of experience in digital product management, product ownership, or equivalent delivery leadership
Minimum 2 years of experience working on web experiences, digital journeys, or content rich platforms
Demonstrated experience translating business goals into product requirements, user stories, and acceptance criteria
Demonstrated experience partnering with engineering and design teams in an agile delivery model
Working knowledge of experimentation methods including A B testing and measurement design
Working knowledge of digital analytics and performance reporting using common analytics platforms
Ability to define metrics and use data to prioritize, evaluate outcomes, and communicate impact
Experience managing a backlog, release planning, and dependency coordination across multiple teams
Strong written and verbal communication skills with the ability to drive decisions with senior stakeholders
Knowledge of privacy and data governance considerations for digital personalization
Bachelor degree or equivalent practical experience
Preferred Qualifications, Capabilities, and Skills
Experience in asset management, investing, wealth, or financial services digital platforms
Experience delivering personalization using audience segmentation, decision rules, and content targeting
Experience partnering with legal, risk, and compliance teams on digital content and client journeys
Familiarity with content management systems and enterprise web publishing workflows
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Experience with customer journey mapping and service design techniques
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Own the web experience and personalization roadmap for digital investing clients, turning insight into measurable growth.