The Chase Product Management team is responsible for advancing Consumer and Community Banking (CCB) product operating models and mobilizing product teams to deliver initiatives at scale that align with CCB Strategic Objectives. Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Senior Product Analytics Associate in Chase Consumer & Community Banking you will influence product offerings and will own the analytical framework that drives product prioritization. This role offers great opportunity to solution customer and process pain points and drive meaningful business growth. You will be responsible for all aspects of analysis, data-based prioritization, and effective challenge of the product and guideline solutions offered throughout the customer lifecycle. You will participate in the development of the product strategy, including providing economic and financial analysis, and managing relationships with Business Partners, Risk, Legal, Compliance, Fair Lending, Agency Relations, Capital Markets and Finance. Each day will offer a continued opportunity to provide real-world solutions for complex business and customer issues with a focus on the strategic value informed by thoughtful data-based analysis. This role comes with the unique ability to affect both short- and long-term business results by providing analytics and insights to influence current priorities and long-term vision.

Job responsibilities

• Create, organize, and execute standard strategic data-led analysis for Product and Innovation initiatives
• Provide analytical and subject matter-based support in business case development and present and articulate findings in various business settings
• Partner with key stakeholders to evaluate new concepts and proposals and lead the relationship with other teams
• Understand and recognize the opportunity for product improvements needed to create and maintain a competitive offering
• Participate in identifying any operational, legal, compliance, or other risks in strategy development and interface with the necessary parties to ensure acceptable solutions
• Manage book of work prioritization process and communicate with partners and management

Required qualifications, capabilities, and skills

• 3 years of experience in financial data analytics, consumer lending products, or bond-market based roles; subject matter expertise in strategic analysis, data analysis or finance
• Bachelor’s degree
• Proven ability to create data-driven business case-based analytics especially in a products or project setting; ability to complete robust data analysis that is peer review ready
• Excellent verbal communication skills, frequent communication with senior leadership
• Excellent written presentation skills for producing executive level presentation material
• Conflict resolution, negotiation and influencing skills
• Awareness of industry and competitors and impact of both on business

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Senior Product Analytics Analyst to influence product offerings and own the analytical framework that drives product prioritization.