Managing Director, Deputy Head of Compliance, Conduct and Operational Risk
JPMorganChase
Operations, Compliance / Regulatory
Tokyo, Japan
Lead the compliance, conduct and operational risk agenda across Japan and help shape how integrity, governance, and effective risk management are embedded in day-to-day decision-making. In this role, you will partner with senior leaders, provide independent oversight and constructive challenge, and strengthen a control environment that supports sustainable business growth as well as and interact with regulators day-to-day and regulatory exams.
As a Managing Director, Deputy Head of Compliance, Conduct and Operational Risk in Risk Management and Compliance, you will lead the local second-line program across Japan legal entities, helping ensure risks are identified early, assessed rigorously, and managed effectively. You will oversee a high-performing team, provide independent challenge to strengthen governance and control effectiveness, and partner with regional and global stakeholders to deliver consistent outcomes and strong regulatory readiness.
Job responsibilities
- Lead the compliance, conduct and operational risk program across Japan legal entities in line with applicable regulatory requirements and firmwide standards
- Provide independent oversight and constructive challenge to strengthen governance, risk management, and control frameworks
- Manage and develop a local team, setting clear priorities and fostering accountability, sound judgment, and a strong risk culture
- Deliver a risk-based compliance program across advisory, monitoring, testing, issue management, and senior management reporting
- Advise businesses on financial crime compliance requirements, including anti-money laundering, sanctions, and client due diligence, and oversee the effectiveness of related controls
- Monitor regulatory developments and drive implementation oversight for policy, regulatory, and control enhancements
- Conduct risk assessments and oversee the design and execution of independent control testing across key business and functional processes
- Escalate control concerns as appropriate and track remediation to timely closure through effective governance
- Act as a primary point of contact for local regulators and lead the governance of examinations, inspections, investigations, and regulatory interactions
- Oversee required regulatory reporting and notifications related to suspicious, fraudulent, or other reportable matters, where applicable
- Support governance for new products, business initiatives, material change, and outsourcing arrangements by assessing compliance requirements and control readiness
Required qualifications, capabilities and skills
- Minimum 15 years of experience in banking, financial services, or a similarly regulated environment
- Minimum 10 years of experience in Compliance, Conduct, Operational Risk, or a closely related control function
- Demonstrated experience leading country-level compliance and operational risk oversight within a regulated financial institution
- Demonstrated experience leading regulatory examinations, inspections, investigations, and remediation programs to closure
- Strong working knowledge of Japan regulatory expectations and the legal and regulatory frameworks applicable to financial institutions
- Proven experience managing and developing senior professionals and building high-performing teams
- Strong ability to assess control design and operating effectiveness, identify gaps, and drive remediation through governance and influence
- Excellent written and verbal communication skills in Japanese and English, including the ability to engage effectively with senior stakeholders and regulators
- Strong interpersonal, negotiation, and influencing skills across business, control, and functional partners
- Ability to meet applicable regulatory fit-and-proper expectations for senior management roles in Japan, as required for the role’s scope
- Internal Control Manager qualification of the Japan Securities Dealers Association.
Preferred qualifications, capabilities and skills
- Professional certification in compliance, risk, audit, or financial crime prevention
- Experience in a global financial institution with cross-border regulatory and business exposure
- Experience overseeing outsourcing and third-party risk from a compliance or control perspective
- Experience advising on data privacy requirements and associated control frameworks in financial services
- Experience supporting governance and approvals for new products, activities, and major change initiatives
- Strong analytical capability, including the use of metrics and thematic analysis to prioritize control enhancements
- Experience participating in regulatory or industry forums, consultations, or working groups
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Deputize to the Chief Compliance Officer to lead second-line oversight, strengthening governance, controls, and risk culture