Credit Support Analyst - Credit Coordination
JPMorganChase
IT, Customer Service
metro manila, philippines
Working at JPMorgan Chase & Co. means making a real difference every day for your customers, your community and yourself. How? By putting others first, doing what’s right and creating solutions that make lives better. Build your career on our strong foundation and help shape what’s next−for you and for us. JPMorgan Chase & Co., a leading provider of diverse financial services worldwide, is actively seeking service center team members to create lifelong engaged relationships with our customers and clients by delivering superior service and quality with interaction.
As a Credit Support Analyst in our Commercial Lending team, you will serve as the key connector between the client, banker, internal partners, and external vendors to help document and close commercial loan transactions. You’ll support lending for auto dealerships, including (but not limited to): Floorplan, Acquisition, Term Notes, Lines of Credit, Real Estate and Construction, and Letters of Credit.
You’ll be responsible for coordinating and verifying due diligence, ensuring the loan closes in line with credit approval, and supporting accurate, timely documentation—while maintaining strong controls and attention to detail.
Job responsibilities:
- Drive process transformation and automation across due diligence, documentation, and closing workflows by developing/leveraging digital tools (e.g., standardized checklists, automated status trackers, dashboards, and exception alerts) to reduce cycle time, improve control/accuracy, and increase transparency across internal teams, clients, and vendors.
- Support credit execution for new, renewal, and modification transactions by verifying due diligence and ensuring closings align with credit approval.
Coordinate documentation workflows by partnering with internal teams, clients, and third-party vendors to obtain required information and deliver accurate loan documentation. - Review loan packages for adherence to approval terms and confirm the appropriate due diligence needed to protect the bank’s collateral position.
- Perform entity and lien-related reviews, including business entity/organizational documents, entity good standing, and Uniform Commercial Code (UCC) searches, as required.
- Order and evaluate collateral-related reports such as title work, surveys, appraisals, environmental reports, flood determinations, insurance, and other required documentation based on the loan structure.
- Assess completeness and quality of received documentation and confirm that terms and conditions of the credit approval can be met prior to closing.
- Independently identify and manage vendor and documentation risk, escalating issues when appropriate and driving resolutions.
Required qualifications, capabilities, and skills:
- Capability to automate and/or modernize operational processes and proficiency with data and workflow.
- Strong proficiency and ability to build lightweight automations/reporting using tools such as Alteryx, Tableu and UIPath to streamline document intake, tracking, reconciliation, and reporting.
- Innovation and continuous-improvement mindset with execution discipline, demonstrated by translating pain points into clear requirements, piloting and iterating solutions and driving adoption with stakeholders—while maintaining strong risk awareness and documentation quality standards.
- Experience with commercial real estate due diligence and documentation, including title work, surveys, construction lending, and commercial loan documentation.
- Knowledge of commercial loan products and familiarity with business lending processes (sales and/or underwriting workflows).
- Minimum of one (1) year of compliance experience, including flood insurance requirements.
- Strong knowledge of laws/regulations affecting due diligence, real estate lending, documentation, and collateral perfection.
- Excellent attention to detail and communication skills.
- Ability to work independently and prioritize effectively in a high-volume, fast-paced environment.
- Strong problem-solving, research, analytical, and decision-making skills.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
The Credit Support Analyst works within the deal team to coordinate tasks for complex commercial loan facilities to auto dealerships.