Fund Servicing Analyst
JPMorganChase
IT
Bengaluru, Karnataka, India
As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success.
Job responsibilities
- Process, validate, and execute transactions in line with established procedures, ensuring timely investigation and resolution of any exceptions or breaks.
- Stay updated on evolving regulatory requirements and industry best practices to ensure full compliance.
- Collaborate with internal Transfer Agency teams—including Fund Implementation, Trade Processing, Settlements, Cash Processing, and Account Opening—to ensure seamless transaction processing and issue resolution.
- Respond to client queries promptly and effectively, ensuring high levels of client satisfaction.
- Apply strong risk management principles to identify, assess, and escalate issues exceeding materiality thresholds.
- Ensure all operational queries and tasks are completed within defined SLAs, with appropriate escalation where required.
- Participate in and lead discussions with onshore partners to align expectations, provide updates, and ensure closure of action items.
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Actively contribute to team initiatives and projects aimed at improving processes, controls, and efficiencies.
- Strong subject matter expertise in Transfer Agency operations, including reconciliation, trade processing, and settlements, or solid knowledge of financial markets products.
- Working knowledge of KYC/AML processes and relevant tools/systems.
- Strong analytical skills with the ability to assess customer data, identify discrepancies, and flag potential risks.
- High attention to detail to ensure accuracy in documentation, reporting, and transaction processing.
- Excellent communication and stakeholder management skills, with the ability to engage effectively with clients and internal teams.
- Proven ability to build relationships and influence stakeholders across functions to drive outcomes.
- Demonstrated leadership capabilities, particularly in managing change and driving process improvements.
- Ability to handle sensitive and confidential information with a high degree of integrity and discretion.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join the operations team that is driving the success of both the client and JPMorganChase in the Fund Services organization.