Data Platform Lead, Trust and Security
JPMorganChase
Jersey City, NJ, USA · New York, NY, USA
The Consumer & Community Banking Trust & Security organization is responsible for the data infrastructure, AI/ML capabilities, and decisioning platforms that power fraud detection and risk decisions across every Chase channel, product, and customer interaction.
- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
-
Own and evolve the product vision, strategy, and multi-year roadmap for the T&S Data Platform.
- Act as the senior product voice on platform investments, translating architectural and regulatory needs into executive-ready business cases.
- Be accountable for platform stability supporting fraud strategy, identity, and dispute teams across Chase, while meeting BAU SLAs for freshness, quality, and availability.
- Lead delivery of the next-gen platform build, partnering with Engineering on milestones to replace siloed systems with a centralized, real-time, governed signal infrastructure.
- Define and enforce shared data contracts across the Shared Signal Fabric (schema governance, freshness SLAs, and data quality standards).
- Drive modernization and adoption, leading legacy-to-modern migration (parity, shadow-runs, decommission criteria) and partnering with Enablement & Migration to onboard consumers and retire legacy dependencies.
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Bachelor's degree
- Proven ability to balance platform stability with greenfield modernization initiatives
- Deep expertise in modern data architectures (real-time streaming, lakehouse, data mesh, feature stores) and AWS-based data ecosystems
- Experience building low-latency, real-time data platforms for fraud detection or trust & safety in financial services / fintech
- Strong knowledge of data governance, model risk management, and regulatory requirements (data quality, lineage, risk aggregation)
- Track record of leading platform product models and optimizing cloud costs (FinOps, platform-as-a-product, team topology frameworks)
- Executive-level stakeholder influence and leadership experience managing senior product managers and cross-functional teams
-
Recognized thought leader within a related field
- Advanced degree in a technical field
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Define the product roadmap, inspire a high-performing team, and monitor market trends to shape product innovations