The Event Associate is a key partner on the Chase for Business Event & Experience Team, working alongside the Event Lead to ensure the success of flagship programs, including the Make Your Move Summit and American Dream Initiative. In this role, you will provide essential project management support for large-scale events and manage registration, website builds, and email communications for both flagship and regional events.

As an Evemnt Associate, you will support onsite execution for both flagship and regional events while following all required procedures and policies before, during, and after each event. As the primary liaison for cross-line-of-business integration, you will help connect event teams and partners across our event portfolio, showcasing the full breadth of JPMorganChase and ensuring every activation is handled and every attendee’s experience is exceptional.

Job responsibilities

• Proactively serve as project manager for flagship events, coordinating end-to-end execution, including planning, scheduling, logistics, and onsite delivery in partnership with the Event Lead.
• Reliably provide onsite execution support for both flagship and regional events, ensuring seamless delivery and high attendee satisfaction.
• Efficiently build and manage event registration sites and websites (Stova) for flagship events, overseeing setup, testing, launch, and attendee communications such as invitations, confirmations, reminders, and post-event follow-ups.
• Responsively provide registration and website support for regional events as needed, maintaining data accuracy and compliance.
• Diligently oversee attendee registration workflows, approvals, recertification, and compliance documentation for flagship events, supporting audit requirements and maintaining requisition hygiene.
• Thoughtfully manage attendee logistics for flagship events, including dietary needs, ADA accommodations, accessibility, and onsite support, keeping candidate experience at the center.
• Effectively serve as the main contact for vendor attendee management for flagship events, ensuring quality controls and timely responses.
• Strategically provide project management support for flagship events using tools such as Monday.com, Teams, and LLM; maintain timelines, track deliverables, and ensure effective cross-functional coordination.
• Accurately build and maintain decks and slide materials for flagship events, ensuring readiness for field and onsite delivery, and collaborate closely with Event Leads, partners, agencies, and vendors.
• Collaboratively serve as the primary liaison for cross-line-of-business and Coaching for Impact integration across all events, coordinating participation, tracking deliverables, and ensuring standards are met.

• Consistently support the preparation and routing of all required approvals related to event execution, registration, communications, and vendors; track attendance, engagement metrics, KPIs, and assist in preparing pre-event materials, analyses, and post-event recaps for flagship events.

Required qualifications, capabilites and skills

• Minimum 3 years of experience in event operations, experiential marketing, communications, or project management.
• Experience with event registration platforms and communications workflows.
• Strong organizational, written, and verbal communication skills, with attention to detail.
• Ability to manage multiple tasks and work with diverse teams.
• Proficiency with Stova, Monday.com, Microsoft Office, and SharePoint.
• Ability to quickly learn and adapt to new event technologies or platforms.
• Willingness to travel for onsite event support (approximately 40+ days per year).

Preferred qualifications

• Bachelor’s degree in marketing, communications, hospitality, business, or a related field.
• Experience in financial services or a regulated industry.
• Familiarity with event compliance and approval processes.
  

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans