Product Manager

JPMorganChase

JPMorganChase

Product

Bengaluru, Karnataka, India

Posted on Jun 8, 2026

Do you enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations? Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. This role is critical to support and manage our Chase.com Secure Web Platform and will have significant impact on the overall success of our Digital Channels.

As a Product Manager in Digital Channels Secure Web Platform, you are an integral part of the team that innovates new platform product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value and keep our platforms secure, delightful, and performant. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the Secure Web platform product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Understands the Secure Web Platform from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities
  • Focuses on customer satisfaction, and also ensuring our users feel productive and enabled whenever they use the website, that they can get their tasks done quickly and efficiently, and that the app helps them manage their finances and life
  • Possesses a strong technical curiosity. Should be curious in how the website functions today, seeking to uncover areas to improve. Focus should extend beyond UI enhancements to understand the foundational inner workings of the website
  • Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization
  • Builds understanding of browser developer platform capabilities, guidelines, best practices, trends and roadmaps
  • Builds an in-depth understanding of our Secure website’s roadmap, Industry's roadmap, and evaluate against existing platform capabilities at Chase

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Web enthusiast; passion and curiosity for website
  • Ability to drive the Secure Web platform product strategy

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Strong technical background, including knowledge of secure website technologies, backend systems, cloud computing, and experience in an agile environment

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
Vice President Digital Channels Secure Web Platform Product Manager
See more open positions at JPMorganChase