DESCRIPTION:

Duties: Perform analysis of Card Reward strategies to evaluate their effectiveness in preventing loss while minimizing operational expense and optimizing the customer experience. Conduct research to identify fraud trends and perform simulations to determine rules that can be implemented to mitigate losses. Communicate across partner teams and at all levels, presenting strategies for approval and obtaining executive buy-in. Manage deliverables needed to implement strategies by working with stakeholders to design solutions, develop requirements and test their implementation. Monitor strategies to identify emerging attacks and trends and make changes to strategies in response. Perform detailed validation of new strategy changes to ensure that deployment performs in alignment with strategy requirements. If necessary, identify potential issues, root cause and communicate updates to technical partners. Ensure compliance with existing control structure while also driving future enhancements.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Business Analytics, Electronic Engineering, or related field of study plus 2 years (24 months) of experience in the job offered or as Strategic Analytics Associate, Software Engineer, Application Development Analyst, or related occupation. The employer will alternatively accept a Bachelor's degree in Business Analytics, Electronic Engineering, or related field of study plus 4 years (48 months) of experience in the job offered or as Strategic Analytics Associate, Software Engineer, Application Development Analyst, or related occupation.

Skills Required: This position requires experience with the following: Gathering, manipulating, and organizing large scale data to produce actionable strategy recommendations using Big data analytic techniques; Querying complex large-scale data tables and structures for strategy analytics, monitoring development, and validation using SQL and SAS; Designing and automating reports and dashboard for business partners to communicate relevant business and fraud metrics for emerging trends; Guiding feature release and project management in agile product development frameworks and JIRA to work with Business, Data, and Technology partners on new strategy initiatives and technology releases.

Job Location: 301 N Walnut St, Wilmington, DE, 19801

Full-Time.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Perform analysis of Card Reward strategies to evaluate their effectiveness in preventing loss while minimizing operational expense and optimizing the customer experience.