Make controls a strategic advantage for the Payments business. In this high-visibility role, you will turn complex risk and control challenges into clear decisions and measurable outcomes. You will partner with senior leaders across product, operations, and technology to deliver priority initiatives that strengthen governance and execution. You will help us raise consistency, transparency, and control effectiveness across a global footprint.

As a Vice President within the Payments Controls Strategy and Transformation team you will drive the execution of high‑priority initiatives that advance the Payments Controls operating model and strengthen the end‑to‑end control framework across product, operations, and technology. You will partner closely with Control Management leads across Payments Controls and collaborate with senior stakeholders to deliver high‑impact initiatives spanning strategy, governance, regulatory management, risk management, and control evaluation.

Job responsibilities

• Drive the execution of Payments Controls Strategy and Transformation initiatives, ensuring consistent, high‑quality delivery across multiple workstreams.
• Lead targeted deep‑dive assessments to identify risks, uncover control gaps, and define remediation actions to strengthen the overall control framework.
• Gather, synthesize, and analyze complex data sets to generate insights, identify themes, and inform decision making.
• Own the development of executive‑level materials for key meetings with Payments business and controls leadership, ensuring clear, concise, and impactful messaging.
• Develop structured updates for senior stakeholders, including status reporting, key risks, and strategic insights.
• Support the design and implementation of operating models, processes, and control or governance frameworks..
• Coordinate across regional and functional Payments Controls teams to drive alignment, consistency, and adoption of best practices.
• Lead program management activities, including planning, prioritization, dependency management, and delivery tracking across initiatives.
• Manage regulatory and risk-related deliverables, including preparation of materials for control assessments, issue management, and regulatory responses.
• Build strong partnerships across Product, Operations, and Technology Controls, influencing stakeholders to achieve delivery outcomes.

Required Qualifications, Capabilities, and Skills

• Minimum of a Bachelor’s degree in Finance, Economics, Accounting, Business, or another related discipline.
• Previous experience in financial institutions in one or more of the following areas: Strategy, Program management, Governance, Operational risk, Controls, Compliance
• Proven experience delivering strategic initiatives, process improvement efforts, or complex programs in a cross‑functional environment.
• Strong analytical and problem‑solving skills, with the ability to distill complex information into clear insights and recommendations.
• Excellent written and verbal communication skills, with experience preparing materials for senior management.
• Ability to manage multiple priorities and deliver high‑quality outputs in a fast‑paced environment.
• Strong attention to detail and ownership mindset, with the ability to drive tasks through to completion.
• Ability to work independently while building strong partnerships across teams.
• Experience working with structured data, presentations, and senior stakeholder deliverables.
• Confident communicator, capable of forming well‑reasoned views and contributing to discussions with senior stakeholders.

Preferred Qualifications, Capabilities, and Skills

• Strong understanding of Agile methodologies, stakeholder management, risk management, and operations.

• Experience solving complex business problems and delivering initiatives from analysis through execution.

• Ability to structure and scope complex problems and apply analytical tools to develop solutions.

• Experience working in a global or cross‑functional team environment.

• Exposure to payments, transaction banking, or broader financial services environments.

• Familiarity with controls, governance, operating models, or risk management concepts..

• Ability to influence outcomes and drive alignment across stakeholders without direct authority.

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J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

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J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Shape the future of payments controls with senior leaders through data-driven strategy, governance, and transformation.