JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Job Description

As a Senior Analyst documentation specialist in Digital Document Services Loans Operations, you'll provide operational support within our Corporate Investment Bank. You will be responsible for ensuring that all aspects of documentation management for clients are completed on time and exceptions and inquiries are resolved. You will also provide subject matter expertise, ensuring the highest standards of quality in the process and service. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement.

Responsibilities:

• Review of legal documentation and input/review of key parameters from the legal documentation into the systems of JP Morgan ensuring accuracy of record keeping for business use and regulatory compliance
• Manage queries and identify issues, co-ordinate with the relevant functions internally (e.g. credit, legal, operations partners etc.) for prompt resolution
• Liaise with internal teams and external counsel to ensure all required and acceptable documentation is received in a timely manner
• Partner with key stakeholders in legal, business, operations, product and technology to develop efficient operating framework. Take the lead on process improvement and automation initiatives ensuring the successful adoption of platform and process transformation
• Manage assigned tasks independently with little or no supervision; execute tasks in a timely manner without compromise to quality

• Support additional activities such as reporting, controls reviews, platform testing and remediations

Strengths and capabilities:

• Thorough understanding of the legal language to interpret the documents provided and impact to the Firm
• Understanding of the financial services industry, products, and processes
• Strong analytical skills with excellent oral and written communications skills
• Attention to detail and ability to perform tasks with high degree of accuracy
• A strong sense of ownership and responsibility
• Excellent client focus and customer care working practices
• Bachelor’s degree
• Strong computer skills (MS Excel, Word, PPT, Outlook, etc.)
• Willingness and flexibility to work in line with holiday schedules of other locations and US hours if required
• Have a control mindset and be alert to issues and risks that have impact on process or to the organization

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J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

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J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.